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Computer freezes when closing folder RRS feed

  • Question

  • Hi,

    Not sure where to start this thread.

    I've upgraded to SP3 but now I've got a problem. Whenever I close a folder, all icons on the desktop, the Quick Launch bar and the Startup Tray momentarily disappear and then come back again. After that the computer often freezes.


    Here is what from the event log:

    Source: Userenv
    Category: None
    Type: Warning
    Event ID: 1517
    User: NT AUTHORITY\SYSTEM
    Computer: USER-177121CCBA

    Description:
    Windows saved user USER-177121CCBA\Yingde registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

    This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    Hope someone can fix this problem for me.



    Thanks

    xiangtan

    Thursday, June 5, 2008 4:20 AM

All replies

  • Evening Xiangtan

    1a)  This is an older problem that was addressed by this kb www.support.microsoft.com/kb/837115

     

    b) For some reason a program is keeping the registery open during shutdown. With the file open and windows shutting down the error you are seeing in the viewer is showing up. Use this download here to fix your problem.

    http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en

     

    c)  What version of the OS are you using an language specific one? This is the first time this is reported if a Sp3/language variation. If you can let us know about this, one of the MSFT team members would like to know about this.

     

    d)  Have you went through your programs to see if something is out of date?

     

    Alternate solutions.

    2) Secunia is a great resource to see which programs are volunerable, as is Microsoft baseline security analyzer.

     

    b) If you are willing to do some troubleshooting your self. (shorter I might ad) Before using 1b.

    To troubleshooting, finding the root cause of the open file registery,  download regmon from www.sysinternals.com

     This will allow you to see which program is keeping your registery open. In addition please post back your results

     

    . It might be as simply as updating one program instead of using the registery hive cleaning service. Some programs were written with out using simple filter notifaction, that a change was made to the registery. And keep the registery open.

     

    Hopefully this helps you out and understand he problem

     

    Keith

    Friday, June 6, 2008 3:29 AM
  •  1stknight wrote:

    Evening Xiangtan

    1a)  This is an older problem that was addressed by this kb www.support.microsoft.com/kb/837115

     

    b) For some reason a program is keeping the registery open during shutdown. With the file open and windows shutting down the error you are seeing in the viewer is showing up. Use this download here to fix your problem.

    http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en

     

    c)  What version of the OS are you using an language specific one? This is the first time this is reported if a Sp3/language variation. If you can let us know about this, one of the MSFT team members would like to know about this.

     

    d)  Have you went through your programs to see if something is out of date?

     

    Alternate solutions.

    2) Secunia is a great resource to see which programs are volunerable, as is Microsoft baseline security analyzer.

     

    b) If you are willing to do some troubleshooting your self. (shorter I might ad) Before using 1b.

    To troubleshooting, finding the root cause of the open file registery,  download regmon from www.sysinternals.com

     This will allow you to see which program is keeping your registery open. In addition please post back your results

     

    . It might be as simply as updating one program instead of using the registery hive cleaning service. Some programs were written with out using simple filter notifaction, that a change was made to the registery. And keep the registery open.

     

    Hopefully this helps you out and understand he problem

     

    Keith



    Hi, 1stknight,

    I installed the
    UPHClean, but that didn't work. My problem is a bit different - I have no problem shutting down windows. What annoys me is that most of the times when I close a folder the computer freezes.

    To answer your next question, I'm using XP Home SP3 (English version). The problem occurred before upgrade to SP3.

    I used Secunia before but later uninstalled. I do have some old version programs running on my PC, like PowerDVD 6, Registry Mechanic 6, etc, and I don't think I'm going to upgrade them soon as they are working fine. Do you mean these could cause problems?

    Thanks
    xiangtan

    Friday, June 6, 2008 6:19 AM
  •  

    Warning error 1517 in Event Viewer after first restart

     

    http://support.microsoft.com/kb/810616

    Tuesday, July 15, 2008 10:47 AM