Use SkyDrive to upload collected files and post screen shot/picture. (Updated: 1/16/2012)
General discussion
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To help community members troubleshoot issues efficiently, sometimes we need to collect related files (such as Event logs, Network traces, Setup log files, Screenshots, etc.) to perform a specific analysis.
We can simply use SkyDrive, which is a free storage on Windows Live, it’s easy to store and share your files and photos with almost anyone. To make the steps clear, I would like to share the detailed steps for:
1. How to use SkyDrive to upload collected files?
2. How to post screenshots or other pictures in forum threads?
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1. How to use SkyDrive to upload collected files?
1) Open the SkyDrive site.
2) In the Sign In page, if you own a Windows Live ID, please type your Windows Live ID and Password to sign in; Otherwise, you may click Sign Up to register a new one. See the following screen shot.
3) After signing in Windows Live, click Create folder.
4) Name the folder and edit permissions to share with relevant person.
Important Note: You can share the folder with Everyone if there is no private/sensitive information (such as the screen shot of a prompt error message). To so so, simply select the "Everyone (Public)" option in the "Share with" box. Please refer to the following screen shot:
However, for private information that you do NOT want to be accessed by everyone, it is recommended to share with specified individuals. To do so, you can expand the "Share with" box, choose the "Select people..." option, and then type their Live IDs in the Individual box. Please refer to the screen shot below:
5) Drag the previously collected files directly to the Skydrive folder. For example:
6) Click Upload.
7) Click on the uploaded files and tell us the URL.
2. How to post screenshots or other pictures in forum threads?
(This section updated on 1/16/2012 to reflect changes in Skydrive. Thanks to Jeeped on the Microsoft Answers forums)
1) Please use the above method to upload the picture files in advance. Then, in your Skydrive space, Right Click the picture and select View Original. Press Ctrl + A, or Right Click and select Copy, to select it.
2) Press Ctrl + C to copy this picture.
3) Navigate to your post textbox, and press Ctrl + V, or Right Click and select Paste, to paste the picture there.
Then, the picture will be successfully inserted in that thread.
- Edited by Joe.WuMicrosoft employee Monday, December 7, 2009 9:15 AM Update
- Edited by Dale Qiao Friday, July 9, 2010 1:21 AM update
- Edited by Ronnie VernonMVP Monday, January 16, 2012 10:40 PM Fix URL
All replies
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Requires Internet Explorer, which is a problem for me as I use SeaMonkey as my primary browser.
Actually SkyDrive works in Firefox (SeaMonkey is based on FF), just the drag-and-drop interface doesn't work, only the normal browse-for-and-upload 5 files at a time interface. I like the drag-and-drop interface, is there a way to port it to Firefox?
I did just try it with IE and was able to login and get to SkyDrive okay though. Not a biggie, just thought I'd mention it.
After installing the Upload Tool, the interface for uploading images to SkyDrive is very, very nice, just drag and drop. I like it.
- Edited by JoelbX Saturday, December 19, 2009 2:35 AM edit signature :)
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Dale (or any other moderator) - could you update the posting to:
1. show the current interface for SkyDrive? There's nothing that looks like "Dale's SkyDrive" (or username's SkyDrive) in the current interface. The following screen shot is what it looks like while I'm logged in and the 'new folder' link now appears below "SkyDrive | MSN".
2. explain in more detail how to get the URL for an uploaded file. You wrote "Click on the uploaded files and tell us the URL". But after I upload a zip file, then click on the file, IE offers to download the file. Do you mean we should use the URL that's in IE's address bar at that moment? One of the questions/replies above says "on the right side you see a box Internet address" but I don't see anything like that. Right clicking on the file doesn't offer an option to copy the item's address. A screenshot would help clarify this.
3. explain the difference / advantage of using the method described in your posting for inserting pictures by comparing it to the "insert image" button in the editing window for postings. "Insert Image" is the right-most button in this screen shot of the top of the editing window:
4. add a reminder that this thread isn't the place to look for help on problems with a poster's computer.
Thanks, Mike
