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Dell Laptop Battery Issues RRS feed

  • Question

  • I have a refurbished Dell laptop, running Windows 7 just fine, but the whole 0% not charging red x of doom happened.  Prior to that my laptop would run off of the power cord alone but that didn't last.  It made a high pitched whining sound when I plugged it in and became severely hot almost immediately. I have had the laptop for less than 6 months so it is under warranty I am just unsure of how to go about getting the refurbishing manufacturer to replace it or who to even speak to initially.  I'm not computer illiterate but I just don't know where to begin.  Thanks for any help ;)
    Tuesday, October 30, 2012 9:12 PM