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Windows 8 Power_Driver_State_Failure message RRS feed

  • Question

  • I have a new Asus Republic of Gamers laptop and immediately upgraded to Windows 8 .  I downloaded a few programs and just ran the sigverif.exe program , which shows all my drivers are signed .  However , I've been getting this error message consistently on boot up . Restarting the laptop takes forever , programs are running very slowly and my wifi keeps turning itself off , even though connections are available .  There are no viruses on the computer either . I am not terribly tech savvy and most responses to similar posts have either been specific to other Windows versions , skipped steps in the troubleshooting process (for example, how do I effect a "minidump" and where is the corresponding log file stored?) , or else have been too technical for me to follow . Any assistance you can offer will be greatly appreciated .  Thanks!

     
    • Edited by NessaMia Saturday, November 24, 2012 8:12 PM clarifying the problem
    Saturday, November 24, 2012 7:38 PM

Answers

  • looks like the WIFI card is the cause:

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800f380e10, Physical Device Object of the stack
    Arg3: fffff880032877e0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa800e9e5b80, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IMAGE_NAME:  vwifibus.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5010ab2a
    
    MODULE_NAME: vwifibus
    
    FAULTING_MODULE: fffff88005325000 vwifibus
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    TAG_NOT_DEFINED_c000000f:  FFFFF8800328EFB0
    
    STACK_TEXT:  
    
    Irp is active with 4 stacks 3 is current (= 0xfffffa800e9e5ce0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 3]   0 e1 fffffa800f313050 00000000 fffff8037cd7a720-fffffa800fa252b0 Success Error Cancel pending
    	       \Driver\vwifimp	nt!PopSystemIrpCompletion
    			Args: 00016600 00000000 00000006 00000005
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800fa252b0   
    
    
    Image path: \SystemRoot\system32\DRIVERS\vwifimp.sys
        Image name: vwifimp.sys
        Timestamp:        Thu Jul 26 04:26:39 2012 (5010AADF)
        CheckSum:         000066C9
        ImageSize:        0000A000
        File version:     6.2.9200.16384
        Product version:  6.2.9200.16384
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.6 Driver
        File date:        00000000.00000000
        Translations:     0000.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     vwifimp.sys
        OriginalFilename: vwifimp.sys
        ProductVersion:   6.2.9200.16384
        FileVersion:      6.2.9200.16384 (win8_rtm.120725-1247)
        FileDescription:  Virtual WiFi Miniport Driver
    

    Do you use the Virtual WIFI feature (http://community.spiceworks.com/how_to/show/897-how-to-set-up-virtual-wifi-in-windows-7)?

    Also try to update the driver for your Atheros WLAN card:

    http://www.atheros.cz/


    "A programmer is just a tool which converts caffeine into code"

    • Marked as answer by NessaMia Sunday, November 25, 2012 9:26 PM
    Sunday, November 25, 2012 3:42 PM
    Answerer

All replies

  • A bugcheck (BSOD) is a mechanism to protect your PC from damage.

    Bug Check 0x9F: DRIVER_POWER_STATE_FAILURE

    http://msdn.microsoft.com/en-us/library/ff559329%28v=vs.85%29.aspx

    The DRIVER_POWER_STATE_FAILURE bug check has a value of 0x0000009F. This bug check indicates that the driver is in an inconsistent or invalid power state.



    To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

    Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    if you can't see dmp files, make sure your Windows is configured correctly [2][3] to generate dumps.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    [2] http://support.microsoft.com/kb/254649
    [3] http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/

    "A programmer is just a tool which converts caffeine into code"

    Saturday, November 24, 2012 9:29 PM
    Answerer
  • Hi Andre,

    Thank you so much for your help ! I think this is it:

    https://skydrive.live.com/#cid=C275BC76D8BFD55A&id=C275BC76D8BFD55A!109



    • Edited by NessaMia Sunday, November 25, 2012 2:07 AM
    Sunday, November 25, 2012 1:52 AM
  • looks like the WIFI card is the cause:

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800f380e10, Physical Device Object of the stack
    Arg3: fffff880032877e0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa800e9e5b80, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IMAGE_NAME:  vwifibus.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  5010ab2a
    
    MODULE_NAME: vwifibus
    
    FAULTING_MODULE: fffff88005325000 vwifibus
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    TAG_NOT_DEFINED_c000000f:  FFFFF8800328EFB0
    
    STACK_TEXT:  
    
    Irp is active with 4 stacks 3 is current (= 0xfffffa800e9e5ce0)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 3]   0 e1 fffffa800f313050 00000000 fffff8037cd7a720-fffffa800fa252b0 Success Error Cancel pending
    	       \Driver\vwifimp	nt!PopSystemIrpCompletion
    			Args: 00016600 00000000 00000006 00000005
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800fa252b0   
    
    
    Image path: \SystemRoot\system32\DRIVERS\vwifimp.sys
        Image name: vwifimp.sys
        Timestamp:        Thu Jul 26 04:26:39 2012 (5010AADF)
        CheckSum:         000066C9
        ImageSize:        0000A000
        File version:     6.2.9200.16384
        Product version:  6.2.9200.16384
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.6 Driver
        File date:        00000000.00000000
        Translations:     0000.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     vwifimp.sys
        OriginalFilename: vwifimp.sys
        ProductVersion:   6.2.9200.16384
        FileVersion:      6.2.9200.16384 (win8_rtm.120725-1247)
        FileDescription:  Virtual WiFi Miniport Driver
    

    Do you use the Virtual WIFI feature (http://community.spiceworks.com/how_to/show/897-how-to-set-up-virtual-wifi-in-windows-7)?

    Also try to update the driver for your Atheros WLAN card:

    http://www.atheros.cz/


    "A programmer is just a tool which converts caffeine into code"

    • Marked as answer by NessaMia Sunday, November 25, 2012 9:26 PM
    Sunday, November 25, 2012 3:42 PM
    Answerer
  • I do not use the virtual wifi feature yet -- didn't know about it so followed your link and will try in the future =).

    I updated the WLAN card as you suggested and rebooted .  While the reboot was still terribly slow , I did not get the BSOD error (yayyyy, thank you!) but it was trying to configure my Windows updates and failed 3 times, so it reverted .  Haven't had this message before -- any idea what the problem / solution might be ?


    Also, my wifi connectivity still turned itself off and the troubleshooter reconnected it . How do I turn it on manually (and hopefully permanently) ?
    • Edited by NessaMia Sunday, November 25, 2012 9:33 PM
    Sunday, November 25, 2012 9:26 PM
  • Disabling 3rd party tools can fix Windows Update failures:

    http://support.microsoft.com/kb/929135/en-us

    If you still can't install the updates, run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi.dev.log from the folder C:\Windows\Inf, the "C:\Windows\WindowsUpdate.log" and the file "C:\Windows\winsxs\poqexec.log" to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive.

    Now create a new topic in Windows 8 Installation, Setup, and Deployment , explain the issue and post the required logs.

    Can you look into the Eventlog for WIFI errors? Also try this:

    http://windows.microsoft.com/en-US/windows/network-connection-problem-help


    "A programmer is just a tool which converts caffeine into code"

    Monday, November 26, 2012 7:10 AM
    Answerer
  • Hi,

    I have a similar problem with frequent bluescreens with the message Power_Driver_State_Failure. I have an new ASUS Zenbook UX32VD with win 8. My computer keeps crashing when I set it on sleepmode, or rather when I try to start it up from sleepmode. Starting the computer is also extremely slow. When windows finally opens everything seems to working properly. But when I restart it or put it on sleepmode, it goes to town on me. Please help me or I will soon go to town on IT. Understand you might need a minidump but I cant find how to upload it.

    Thanks,

    Tomas

    Friday, December 7, 2012 5:10 PM
  • Understand you might need a minidump but I cant find how to upload it.
    upload them as a zip to your skydrive or dropbox account and post a link here.

    "A programmer is just a tool which converts caffeine into code"

    Saturday, December 8, 2012 7:19 AM
    Answerer
  • When I try to compress the file to a zip, it says "the file dosent exist or you dont have access to it". Tried to change that in in properties but nothing changed. Any suggestions? Now I'm downloading Windows debugging tools to see if that might help me to find the problem on my own.

    // Tomas

    Sunday, December 9, 2012 11:34 AM
  •           

    Does this help?

                                                          ***
    ***    Either you specified an unqualified symbol, or your debugger   ***
    ***    doesn't have full symbol information.  Unqualified symbol      ***
    ***    resolution is turned off by default. Please either specify a   ***
    ***    fully qualified symbol module!symbolname, or enable resolution ***
    ***    of unqualified symbols by typing ".symopt- 100". Note that   ***
    ***    enabling unqualified symbol resolution with network symbol     ***
    ***    server shares in the symbol path may cause the debugger to     ***
    ***    appear to hang for long periods of time when an incorrect      ***
    ***    symbol name is typed or the network symbol server is down.     ***
    ***                                                                   ***
    ***    For some commands to work properly, your symbol path           ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    ***                                                                   ***
    ***    Type referenced: nt!_KPRCB                                     ***
    ***                                                                   ***
    *************************************************************************

    ADDITIONAL_DEBUG_TEXT:  
    You can run '.symfix; .reload' to try to fix the symbol path and load symbols.

    MODULE_NAME: nt

    FAULTING_MODULE: fffff80187a75000 nt

    DEBUG_FLR_IMAGE_TIMESTAMP:  50875b31

    DRVPOWERSTATE_SUBCODE:  3

    DEVICE_OBJECT: fffffa800470d060

    CUSTOMER_CRASH_COUNT:  1

    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

    BUGCHECK_STR:  0x9F

    CURRENT_IRQL:  0

    LAST_CONTROL_TRANSFER:  from fffff80187c0561e to fffff80187aef740

    STACK_TEXT:  
    fffff801`86b547a8 fffff801`87c0561e : 00000000`0000009f 00000000`00000003 fffffa80`0470d060 fffff801`86b547e0 : nt+0x7a740
    fffff801`86b547b0 00000000`0000009f : 00000000`00000003 fffffa80`0470d060 fffff801`86b547e0 fffffa80`05deac60 : nt+0x19061e
    fffff801`86b547b8 00000000`00000003 : fffffa80`0470d060 fffff801`86b547e0 fffffa80`05deac60 00000000`00002711 : 0x9f
    fffff801`86b547c0 fffffa80`0470d060 : fffff801`86b547e0 fffffa80`05deac60 00000000`00002711 00000000`00018000 : 0x3
    fffff801`86b547c8 fffff801`86b547e0 : fffffa80`05deac60 00000000`00002711 00000000`00018000 fffff801`87d0c9c0 : 0xfffffa80`0470d060
    fffff801`86b547d0 fffffa80`05deac60 : 00000000`00002711 00000000`00018000 fffff801`87d0c9c0 fffff801`87d0c020 : 0xfffff801`86b547e0
    fffff801`86b547d8 00000000`00002711 : 00000000`00018000 fffff801`87d0c9c0 fffff801`87d0c020 fffff801`87cf9110 : 0xfffffa80`05deac60
    fffff801`86b547e0 00000000`00018000 : fffff801`87d0c9c0 fffff801`87d0c020 fffff801`87cf9110 00000000`00000001 : 0x2711
    fffff801`86b547e8 fffff801`87d0c9c0 : fffff801`87d0c020 fffff801`87cf9110 00000000`00000001 fffff801`87c05651 : 0x18000
    fffff801`86b547f0 fffff801`87d0c020 : fffff801`87cf9110 00000000`00000001 fffff801`87c05651 fffffa80`05dea2b0 : nt+0x2979c0
    fffff801`86b547f8 fffff801`87cf9110 : 00000000`00000001 fffff801`87c05651 fffffa80`05dea2b0 fffff801`87a25e3b : nt+0x297020
    fffff801`86b54800 00000000`00000001 : fffff801`87c05651 fffffa80`05dea2b0 fffff801`87a25e3b 00000000`00000000 : nt+0x284110
    fffff801`86b54808 fffff801`87c05651 : fffffa80`05dea2b0 fffff801`87a25e3b 00000000`00000000 00000000`000000b2 : 0x1
    fffff801`86b54810 fffffa80`05dea2b0 : fffff801`87a25e3b 00000000`00000000 00000000`000000b2 00000000`00000000 : nt+0x190651
    fffff801`86b54818 fffff801`87a25e3b : 00000000`00000000 00000000`000000b2 00000000`00000000 fffff801`87d0c9b0 : 0xfffffa80`05dea2b0
    fffff801`86b54820 00000000`00000000 : 00000000`000000b2 00000000`00000000 fffff801`87d0c9b0 00000000`00000002 : hal+0x1ce3b


    STACK_COMMAND:  kb

    FOLLOWUP_IP:
    nt+7a740
    fffff801`87aef740 48894c2408      mov     qword ptr [rsp+8],rcx

    SYMBOL_STACK_INDEX:  0

    SYMBOL_NAME:  nt+7a740

    FOLLOWUP_NAME:  MachineOwner

    IMAGE_NAME:  ntoskrnl.exe

    BUCKET_ID:  WRONG_SYMBOLS

    Followup: MachineOwner
    ---------

    Sunday, December 9, 2012 12:00 PM
  • no. copy the complete Minidump folder to your desktop and zip the folder there.

    "A programmer is just a tool which converts caffeine into code"

    Monday, December 10, 2012 7:01 AM
    Answerer
  • Alright. Thanks! Note that first seven minidumps are the result of a previous problem with Avast antivrus thats already been solved.

    https://skydrive.live.com/redir?resid=38365704B02664F4!169&authkey=!AE5bWKGw3Czw3GU

    // Tomas

    Monday, December 10, 2012 8:56 AM
  • The Intel Storage driver is the cause:

    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa800470d060, Physical Device Object of the stack
    Arg3: fffff80186b547e0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa8005deac60, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    DRIVER_OBJECT: fffffa8004712ca0
    
    IMAGE_NAME:  iaStorA.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4ffb4239
    
    MODULE_NAME: iaStorA
    
    FAULTING_MODULE: fffff88001657000 iaStorA
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    TAG_NOT_DEFINED_c000000f:  FFFFF80186B5AFB0
    
    STACK_TEXT:  
    nt!KeBugCheckEx
    nt!PopIrpWatchdogBugcheck
    nt!PopIrpWatchdog
    nt!KiProcessExpiredTimerList
    nt!KiExpireTimerTable
    nt!KiTimerExpiration
    nt!KiRetireDpcList
    nt!KiIdleLoop
    
    
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys
    
    BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_iaStorA.sys
    
    Irp is active with 8 stacks 5 is current (= 0xfffffa8005deae50)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 fffffa800470d060 00000000 fffff8800134b720-fffffa8005dec5a0 Success Error Cancel pending
    	       \Driver\iaStorA	CLASSPNP!ClasspPowerUpCompletion
    			Args: 00051100 00000001 00000001 00000002
     [ 16, 2]   0 e1 fffffa8005dec060 00000000 fffff88000fc1e40-00000000 Success Error Cancel pending
    	       \Driver\disk	partmgr!PmPowerCompletion
    			Args: 00051100 00000001 00000001 00000002
     [ 16, 2]   0 e1 fffffa8005decb10 00000000 fffff80187b90310-fffffa8005dea2b0 Success Error Cancel pending
    	       \Driver\partmgr	nt!PopRequestCompletion
    			Args: 00051100 00000001 00000001 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa8005dea2b0    
    
        Image path: \SystemRoot\System32\drivers\iaStorA.sys
        Image name: iaStorA.sys
        Timestamp:        Mon Jul 09 22:42:33 2012

    try to install the latest Intel sata driver.


    "A programmer is just a tool which converts caffeine into code"

    Monday, December 10, 2012 10:52 AM
    Answerer
  • Thanks for the help.

    Installed the Intel rapid store technology driver. But that didn't help unfortunately. But maybe that wasn't what you meant? Cant find an Intel SATA driver the ASUS support site. Can you specify what you mean? Thanks again.

    / Tomas

    Monday, December 10, 2012 12:27 PM
  • Download the drivers from Intel:

    http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22271&lang=eng


    "A programmer is just a tool which converts caffeine into code"

    Tuesday, December 11, 2012 5:35 AM
    Answerer
  • Nothing changed after I installed the driver.  Posting a new dump here.

    https://skydrive.live.com/redir?resid=38365704B02664F4!170&authkey=!AKJBf2OvnSAQkhs

    Thinking about reinstalling my operating system but would rather not. So if you could look at this again I would be most thankful.

    / Tomas

    Wednesday, December 12, 2012 9:22 AM
  • you have the same issue even with the new iaStora.sys:

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8003bf5060, Physical Device Object of the stack
    Arg3: fffff802cbc007e0, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
    Arg4: fffffa80040b5710, The blocked IRP
    
    
    Irp is active with 4 stacks 3 is current (= 0xfffffa80040b5870)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
         cmd  flg cl Device   File     Completion-Context
     [ 16, 0]   0  0 fffffa8003bf5060 00000000 fffff8800115fce0-fffff880011477e0    
    	       \Driver\pci	ACPI!ACPIBuildRegOnRequest
    			Args: 00000000 00000000 00000000 00000002
     [ 16, 0]   0  0 fffffa80046f8e40 00000000 fffff8800193b88c-00000000    
    	       \Driver\ACPI	storport!RaidAdapterPowerUpDeviceCompletion
    			Args: 00000000 00000000 00000000 00000002
    >[ 16, 2]   0 e1 fffffa8004721050 00000000 fffff802ccba5310-fffffa800831a010 Success Error Cancel pending
    	       \Driver\iaStorA	nt!PopRequestCompletion
    			Args: 00041100 00000001 00000001 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800831a010    
    
        Image path: \SystemRoot\System32\drivers\iaStorA.sys
        Image name: iaStorA.sys
        Timestamp:        Mon Nov 19 21:09:40 2012 

    what you can try is to disable the power saving of the HDD (power down) in power settings in Windows .


    "A programmer is just a tool which converts caffeine into code"

    Wednesday, December 12, 2012 3:13 PM
    Answerer
  • Hi I'm having the same problem I have an Asus k55a, I just got it in Dec. I keep getting that error and also wan miniport (network adapter)#2 not working. Can't uninstall it or anything.
    Tuesday, February 26, 2013 4:36 AM
  • also upload the dumps to a 1 click hoster like rs.com or mediafire

    "A programmer is just a tool which converts caffeine into code"

    Tuesday, February 26, 2013 5:45 AM
    Answerer
  • Hi,

    I also have this problem since 3 days. The day before that an optional nvidia driver update via windows update was installed and nothing else. I'm wondering if this is related to that update. Any help is appreciated.

    The dump files are zipped and uploaded to:

    https://skydrive.live.com/?cid=65457f933e9433e9#cid=65457F933E9433E9&id=65457F933E9433E9%21157

    Regards,

    Koen

    Friday, March 8, 2013 9:27 AM
  • Hi Koen,

    the CD/DVD driver GEARAspiWDM.sys is causing it. remove it:

    http://www.gearsoftware.com/wiki/index.php?title=DRIVERS:_Windows_-_Updating%2C_removing%2C_64_bit_versions%2C_etc


    "A programmer is just a tool which converts caffeine into code"

    Friday, March 8, 2013 9:42 PM
    Answerer
  • Hey there. Seems like i am not the only one with this issue. I'm not entirely sure what could be my cause but i would be glad if it could be solved.
    Here is my link: https://skydrive.live.com/#cid=F7212AE3719710BB&id=F7212AE3719710BB%21909
    Tuesday, June 11, 2013 5:19 AM
  • Hey there. Seems like i am not the only one with this issue. I'm not entirely sure what could be my cause but i would be glad if it could be solved.

    update the Intel AHCI driver:

    BugCheck 9F, {3, fffffa8003bd8880, fffff8800308e7f0, fffffa8003d20bd0}
    
    Probably caused by : pci.sys
    
    Followup: MachineOwner
    ---------
    
    2: kd> !irp  fffffa8003d20bd0
    Irp is active with 4 stacks 3 is current (= 0xfffffa8003d20d30)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  Pending has been returned
         cmd  flg cl Device   File     Completion-Context
     [ 16, 0]   0  0 fffffa8003bd8880 00000000 fffff88001023ce0-fffff8800100b7e0    
    	       \Driver\pci	ACPI!ACPIBuildRegOnRequest
    			Args: 00000000 00000000 00000000 00000002
     [ 16, 0]   0  0 fffffa80037fe3c0 00000000 fffff8800191f7b0-00000000    
    	       \Driver\ACPI	storport!RaidAdapterPowerUpDeviceCompletion
    			Args: 00000000 00000000 00000000 00000002
    >[ 16, 2]   0 e1 fffffa800442b050 00000000 fffff802f6fa47dc-fffffa800a5dc1a0 Success Error Cancel pending
    	      *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
     \Driver\iaStorA	nt!PopRequestCompletion
    			Args: 00051100 00000001 00000001 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa800a5dc1a0    
    
    			Args: 00000000 00000000 00000000 00000000
    
    
    
    
    Device object is for:
      DriverObject 03bef3e0
    Current Irp 00000000 RefCount 0 Type 00000004 AttachedDev fffffa80037fe3c0 DevFlags 00001040
    Device queue is not busy.
    Device Object Extension: fffffa8003bd8f90:
    PowerFlags: 00000010 =>SystemState=0 DeviceState=1
    Dope: 00000000:
    
    
    
      !DevObj   !DrvObj            !DevExt   ObjectName
      fffffa800442b050  \Driver\iaStorA    fffffa800442b1a0  InfoMask field not found for _OBJECT_HEADER at fffffa800442b020
    
    > fffffa80037fe3c0  \Driver\ACPI       fffffa8003a42c90  InfoMask field not found for _OBJECT_HEADER at fffffa80037fe390
    
      fffffa8003bd8880  \Driver\pci        fffffa8003bd89d0  Cannot read info offset from nt!ObpInfoMaskToOffset
    
    !DevNode fffffa8003bd4770 :
      DeviceInst is "PCI\VEN_8086&DEV_1E03&SUBSYS_15871043&REV_04\3&11583659&2&FA"
      ServiceName is "iaStorA"
    
    
         
        Loaded symbol image file: iaStorA.sys
        Image path: \SystemRoot\System32\drivers\iaStorA.sys
        Image name: iaStorA.sys
        Timestamp:        Mon Jul 09 22:42:33 2012 


    "A programmer is just a tool which converts caffeine into code"

    Tuesday, June 11, 2013 5:25 AM
    Answerer
  • I'm checking on the ASUS site but i can't seem to find it. I'm running an Asus Ultrabook S56CA-WH31 with Windows 8.
    Wednesday, June 12, 2013 12:36 AM
  • get the latest driver from here:

    https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3449&DwnldID=22676


    "A programmer is just a tool which converts caffeine into code"

    Wednesday, June 12, 2013 4:47 AM
    Answerer
  • Hi, i think i have the same situatio.

    Perhaps you could help me

    I have uploaded minidump

    thanks


    skydrive.live.com/#cid=5DB9531FA1EBF68E&id=5DB9531FA1EBF68E%21165
    • Edited by Roy18 Monday, June 24, 2013 5:32 AM URL added
    Monday, June 24, 2013 5:30 AM
  • Hi, i think i have the same situatio.

    Perhaps you could help me

    looks like your Hitachi Travelstar Z5K500 is the cause.

    Irp is active with 8 stacks 5 is current (= 0xfffffa800432a760)
     No Mdl: No System Buffer: Thread 00000000:  Irp stack trace.  
         cmd  flg cl Device   File     Completion-Context
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
     [  0, 0]   0  0 00000000 00000000 00000000-00000000    
    
    			Args: 00000000 00000000 00000000 00000000
    >[ 16, 2]   0 e1 fffffa80043e8060 00000000 fffff880012aeeb0-fffffa80066995a0 Success Error Cancel pending
    	       \Driver\iaStorA	CLASSPNP!ClasspPowerUpCompletion
    			Args: 00041100 00000001 00000001 00000002
     [ 16, 2]   0 e1 fffffa8006699060 00000000 fffff88000ed6e30-00000000 Success Error Cancel pending
    	       \Driver\disk	partmgr!PmPowerCompletion
    			Args: 00041100 00000001 00000001 00000002
     [ 16, 2]   0 e1 fffffa8006699b10 00000000 fffff8023f7407dc-fffffa80059f7d00 Success Error Cancel pending
    	       \Driver\partmgr	nt!PopRequestCompletion
    			Args: 00041100 00000001 00000001 00000002
     [  0, 0]   0  0 00000000 00000000 00000000-fffffa80059f7d00    
    
    			Args: 00000000 00000000 00000000 00000000
    
    
    
      !DevObj   !DrvObj            !DevExt   ObjectName
      fffffa8006699b10  \Driver\partmgr    fffffa8006699c60  InfoMask field not found for _OBJECT_HEADER at fffffa8006699ae0
    
      fffffa80059ee880 Unable to load image \SystemRoot\system32\DRIVERS\excsd.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for excsd.sys
    *** ERROR: Module load completed but symbols could not be loaded for excsd.sys
     \Driver\excsd      fffffa80059ee9d0  InfoMask field not found for _OBJECT_HEADER at fffffa80059ee850
    
      fffffa8006699060  \Driver\disk       fffffa80066991b0  InfoMask field not found for _OBJECT_HEADER at fffffa8006699030
    
    > fffffa80043e6c30  \Driver\ACPI       fffffa80043cac90  InfoMask field not found for _OBJECT_HEADER at fffffa80043e6c00
    
      fffffa80043e8060  \Driver\iaStorA    fffffa80043e81b0  Cannot read info offset from nt!ObpInfoMaskToOffset
    
    !DevNode fffffa80043e4d30 :
      DeviceInst is "SCSI\Disk&Ven_ATA&Prod_Hitachi_HTS54505\4&2eb19311&0&000000"
      ServiceName is "disk"
    
    
    
        Image path: \SystemRoot\System32\drivers\iaStorA.sys
        Image name: iaStorA.sys
        Timestamp:        Mon Jul 09 22:42:33 2012

    So update the Intel AHCI driver (Intel RST) and disable the power saving options.

    Also update the Express Cache driver (excsd.sys):

        Image path: \SystemRoot\system32\DRIVERS\excsd.sys
        Image name: excsd.sys
        Timestamp:        Fri Mar 30 21:52:41 2012


    "A programmer is just a tool which converts caffeine into code"

    Monday, June 24, 2013 8:00 PM
    Answerer
  • Hello Andre/Microsoft Team,

    Even I am facing the same issue.

    Please have a look at my minidump file here : https dl.dropboxusercontent.com/u/2128335/072113-33859-01.dmp

    Thanks,

    Bodhi

    Sunday, July 21, 2013 7:46 PM
  • Hello Andre/Microsoft Team,

    Even I am facing the same issue.

    Please have a look at my minidump file here : https dl.dropboxusercontent.com/u/2128335/072113-33859-01.dmp

    Thanks,

    Bodhi

    Sunday, July 21, 2013 7:46 PM
  • You have an issue with the WAN driver:

    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 9F, {3, fffffa8006cbd4a0, fffff880034fa7f0, fffffa800da504f0}
    
    Probably caused by : ntkrnlmp
    
    Followup: MachineOwner
    ---------
    
    3: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_POWER_STATE_FAILURE (9f)
    A driver has failed to complete a power IRP within a specific time.
    Arguments:
    Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
    Arg2: fffffa8006cbd4a0, Physical Device Object of the stack
    Arg3: fffff880034fa7f0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
    Arg4: fffffa800da504f0, The blocked IRP
    
    Debugging Details:
    ------------------
    
    
    DRVPOWERSTATE_SUBCODE:  3
    
    IMAGE_NAME:  ntkrnlmp
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    FAULTING_MODULE: fffff88007400000 ndiswan
    
    DEVICE_OBJECT: fffffa800b3be050
    
    DRIVER_OBJECT: fffffa800b644480
    
    IRP_ADDRESS:  fffffa800da504f0
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT
    
    BUGCHECK_STR:  0x9F
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    ANALYSIS_VERSION: 6.3.9431.0 (debuggers(dbg).130615-1214) amd64fre
    
    DPC_STACK_BASE:  FFFFF88003501FB0
    
    STACK_TEXT:  
    fffff880`034fa7b8 fffff800`cb80a722 : 00000000`0000009f 00000000`00000003 fffffa80`06cbd4a0 fffff880`034fa7f0 : nt!KeBugCheckEx
    fffff880`034fa7c0 fffff800`cb80a755 : fffffa80`0784a010 fffffa80`0bdc61b0 fffff880`034fa939 fffff800`cb6f6ef6 : nt!PopIrpWatchdogBugcheck+0xe2
    fffff880`034fa820 fffff800`cb6f71ea : fffffa80`0bdc61b0 00000000`00000000 fffff880`034fab18 fffff880`035b7180 : nt!PopIrpWatchdog+0x32
    fffff880`034fa870 fffff800`cb6f5655 : 00000000`00000000 fffff800`cb6f6cff 00000000`00140001 fffff800`cb96fec0 : nt!KiProcessExpiredTimerList+0x22a
    fffff880`034fa9a0 fffff800`cb6f7668 : fffff880`034d1180 fffff800`cb96ef80 00000000`00000005 00000000`0001d652 : nt!KiExpireTimerTable+0xa9
    fffff880`034faa40 fffff800`cb6f6a06 : fffffa80`00000000 00001f80`004d0080 00000000`00000000 00000000`00000002 : nt!KiTimerExpiration+0xc8
    fffff880`034faaf0 fffff800`cb6f79ba : fffff880`034d1180 fffff880`034d1180 00000000`00000000 fffff880`034dcf40 : nt!KiRetireDpcList+0x1f6
    fffff880`034fac60 00000000`00000000 : fffff880`034fb000 fffff880`034f5000 00000000`00000000 00000000`00000000 : nt!KiIdleLoop+0x5a
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: ntkrnlmp
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_ntkrnlmp
    
    BUCKET_ID:  0x9F_3_POWER_DOWN_IMAGE_ntkrnlmp
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:0x9f_3_power_down_image_ntkrnlmp
    
    
        Loaded symbol image file: ndiswan.sys
        Mapped memory image file: d:\sym\dl\ndiswan.sys\5010AA112f000\ndiswan.sys
        Image path: \SystemRoot\system32\DRIVERS\ndiswan.sys
        Image name: ndiswan.sys
        Timestamp:        Thu Jul 26 04:23:13 2012 (5010AA11)
        CheckSum:         00030532
        ImageSize:        0002F000
        File version:     6.2.9200.16384
        Product version:  6.2.9200.16384
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        File type:        3.6 Driver
        File date:        00000000.00000000
        Translations:     0409.04b0
        CompanyName:      Microsoft Corporation
        ProductName:      Microsoft® Windows® Operating System
        InternalName:     NDISWAN.SYS
        OriginalFilename: NDISWAN.SYS
        ProductVersion:   6.2.9200.16384
        FileVersion:      6.2.9200.16384 (win8_rtm.120725-1247)
        FileDescription:  MS PPP Framing Driver (Strong Encryption)
        LegalCopyright:   © Microsoft Corporation. All rights reserved.
    


    "A programmer is just a tool which converts caffeine into code"

    Sunday, July 21, 2013 8:02 PM
    Answerer
  • Hi,

    I have a similar problem with frequent bluescreens with the message Power_Driver_State_Failure. I have an new ASUS Zenbook UX32VD with win 8. My computer keeps crashing when I set it on sleepmode, or rather when I try to start it up from sleepmode. Starting the computer is also extremely slow. When windows finally opens everything seems to working properly. But when I restart it or put it on sleepmode, it goes to town on me. Please help me or I will soon go to town on IT. Understand you might need a minidump but I cant find how to upload it.

    Thanks,

    Tomas

    My exact problem, could someone please help me solve it..?
    https://www.dropbox.com/s/4o40m7deqo8wwrr/100613-273843-01.zip

    //David

    Sunday, October 6, 2013 11:29 AM

  • My exact problem, could someone please help me solve it..?


    Update the Intel AHCI driver (iaStorA.sys) or switch to the Microsoft AHCI driver:

    
     [ 16, 0]   0  0 fffffa80045ac360 00000000 fffff8800199f88c-00000000    
    	       \Driver\ACPI	storport!RaidAdapterPowerUpDeviceCompletion
    			Args: 00000000 00000000 00000000 00000002
    >[ 16, 2]   0 e1 fffffa80046b1050 00000000 fffff80131f8f2a8-fffffa800a9d0db0 Success Error Cancel pending
    	      *** WARNING: Unable to verify timestamp for iaStorA.sys
    *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys
     \Driver\iaStorA	nt!PopRequestCompletion
    			Args: 00051100 00000001 
    
    
    
      DeviceInst is "PCI\VEN_8086&DEV_1E03&SUBSYS_15071043&REV_04\3&11583659&2&FA"
      ServiceName is "iaStorA"
    
    
    
      
        Loaded symbol image file: iaStorA.sys
        Image path: \SystemRoot\System32\drivers\iaStorA.sys
        Image name: iaStorA.sys
        Timestamp:        Sun Sep 02 03:01:24 2012

    https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&keyword=Intel%20Rapid%20Storage%20Technology%20%28Intel%20RST%29


    "A programmer is just a tool which converts caffeine into code"

    Sunday, October 6, 2013 6:02 PM
    Answerer
  • Hi,

    My problem with the ASU, please help!

    https://www.dropbox.com/s/d5d69k41a1ot6b9/my_problem.zip

    Br. Antti

    Monday, November 18, 2013 4:22 PM
  • Hi andre, i was wondering if you can please take a look at my dump files here and advise for a solution

    "im running 8.1 on a "cintiq companion 512 64bit

    . thanks :)

    https://onedrive.live.com/redir?resid=783B3EF9C4FC3154!1731&authkey=!ACRCNY9S5bLPQGE&ithint=file%2czip

    Saturday, July 4, 2015 5:47 AM