Crystallee
I think we are going to need much more information before we can help you
What troubleshooting have you done so far?
Please provide as many more details as you can.
Before asking a technical question by e-mail, or on a website forum, do the following:
Try to find an answer by searching the archives of the forum you plan to post to. (Microsoft Community)
Try to find an answer by searching the Web
Try to find an answer by reading the manual.
Try to find an answer by reading a FAQ.
Try to find an answer by inspection or experimentation.
Suggestions for asking for help on a site.
http://support.microsoft.com/kb/555375
http://www.catb.org/~esr/faqs/smart-questions.html
http://answers.microsoft.com/en-us/windows/forum/windows_other-windows_update/what-information-to-post-in-the-windows-update/1467f44b-ee27-4f7d-98d7-f1c4b35b3395
MS-MVP 2010, 2011, 2012 Sysnative.com Team ZigZag
