Issues with adding "Other account"s... RRS feed

  • Question

  • I'm using the Android version of the Authenticator App (although I've had this issue on my Windows Phone's version of this app too).

    When I navigate to google's account website and get the QR code to add an authenticator app and scan it with Microsoft Authenticator, the Microsoft Authenticator app recognizes the QR code and starts giving me 6 digit numbers.  However, when I attempt to verify those with the google 2fa setup process, google says the Microsoft Authenticator-generated codes are invalid.  I've removed and re added the accounts numerous times w/o success.

    I've also had similar issues with a  I can get the Microsoft Authenticator app to give me codes, but they are considered invalid by the "Other account"'s site.

    I am able to get other "Other account"s to work though.  Amazon works fine.  There are others that work fine.

    Thanks for your help in tracking this down.

    Sunday, May 20, 2018 8:37 PM