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Windows 7+Office 2007+Exchange2003 RRS feed

  • Question

  • I have Windows 7, Outlook 2007 and Exchange 2003.

    all configurations for Outlook anywhere used to work when the OS was Windows XP.

    It doesn't work for Windows 7.

     

    Any ideas?


    Wednesday, November 10, 2010 4:20 PM

All replies

  • Hi,

     

    For analyzing issue better, please provide more details for us. For example, what are the configurations that cannot work in Windows 7?

     

    Before go further, please try to perform a Clean Boot to check if this issue persists.

     

    In addition, I would like to suggest you refer to the following link which might be helpful to you:

     

    Windows 7 Outlook 2007 w/ Exchange 2007 Connection Problems

     

    Alex Zhao


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Friday, November 12, 2010 9:52 AM
  • Hi Alex,

     

    I have laptops running windows xp and vista with both office 2003 and 2007.

    Our exchange server is 2003.

    Outlook anywhere works perfectly fine, and OWA as well.

    Earlier this year, we decided to test Windows 7. It works quite fine, and we were even planning to upgrade everything to Windows 7. But we got stuck in this problem:

    If you are running Windows 7, and you click in the outlook icon while holding the ctrl key, you can see that, on connection status, outlook is connecting using tcp/ip (but it was configured to connect using HTTPS)

    On Windows XP and Vista, connection status shows HTTPS as expected.

    Therefore, my Windows 7 users are unable to use outlook anywhere. 

    This is the input from rpcping on Windows 7:

    Microsoft Windows [Version 6.1.7600]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

     

    rpcping -t ncacn_http -s {ExchangeServer} -o RpcProxy={RpcProxy server} -P "username,domain,password" -H 1 -u 9 -a connect -F 3 -E

    -R none -v 3

     

    RPCPing v6.0. Copyright (C) Microsoft Corporation, 2002-2006

     RPCPing set Activity ID:  {5f7de2ae-cdcd-4d54-b324-5d80bd124109}

     RPCPinging proxy server {RpcProxy server} with Echo Request Packet

     Setting autologon policy to high

     WinHttpSetCredentials for target server called

     Error 87 : The parameter is incorrect.

     returned in WinHttpSetCredentials

     Ping failed

     

    --------------------------------------------

    RPCPing on Windows 2003

     

    Microsoft Windows [Version 5.2.3790]

    (C) Copyright 1985-2003 Microsoft Corp.

     

    rpcping -t ncacn_http -s {ExchangeServer} -o RpcProxy={RpcProxy server} -P "username,domain,password" -H 1 -u 9 -a connect -F 3 -E

    -R none -v 3

     

    RPCPing v2.12. Copyright (C) Microsoft Corporation, 2002

    OS Version is: 5.2, Service Pack 2

     

    RPCPinging proxy server {RpcProxy server} with Echo Request Packet

    Sending ping to server

    Response from server received: 200

    Pinging successfully completed in 110 ms

     

     

    Tuesday, November 16, 2010 4:32 PM
  • Hi,

     

    After checking this information, this issue should be related to Windows office, I suggest you post to Windows office forum for further help:

     

    Microsoft Office for IT Professionals Forum

     

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.  Thank you for your understanding.

     

    Alex Zhao


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, November 17, 2010 3:21 AM
  • Hi Alex,

    Can we agree to disagree? The only difference between those machines is the operational system.

    I've tried windows xp + office 2003 and office 2007 and it worked.

    I've tried windows vista + office 2003 and office 2007 and it worked.

    But, windows 7 with office 2003 or 2007 doesn't' work.

    So really think the problem is with Windows 7.

    Wednesday, November 17, 2010 9:50 AM