I created a new document library in a MOSS 2007 SP2 environment and set the default document type as an Excel spreadsheet (template.xls does exist in the doc lib's Forms folder).
I have a user running XP, IE 7 and Office 2007. When he clicks on the New button to create a new document from the template everything works fine.
I have another user running XP, IE 8 and Office 2007. When he clicks on the New button to create a new document from the template everything works fine.
I have another user running XP, IE 8 and Office 2010. When she clicks on the New button to create a new document from the template everything works fine.
I am running Windows 7, IE 8 and Office 2010 and when I click on the New button to create a new document I get an error message saying "The document could not be created. The required application may not be installed properly or the template can not be opened.
...".
What does open is a version of the spreadsheet in NotePad. When I save it locally and try to open it Excel does not like it, saying it is corrupted. Since my 'good user' (see above) can open a new document I don't think it is a problem with the template.
When I try to edit the template from the Advanced Settings the Edit Template link does not work at all when I left click on it. The only way I can edit the template is to right-click on the link and select Open, which causes a download of the template
file to me locally where it is opened successfully in Excel 2010.
I do not have any problems when I select a Word 2010 document as the default document type.
It would appear the culprit is Windows 7. Anyone have any ideas?