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Outlook on MacOS - Junk option issue RRS feed

  • Question

  • Hi,

    Add emails to junk list is not available on Outlook for Mac.

    Any ideas ?


    • Moved by Perry-Pan Thursday, August 9, 2018 7:42 AM
    Thursday, August 9, 2018 5:10 AM

Answers

  • Hi,

    What's your account type? Exchange?

    According to my research, Junk email protection is available for all supported email accounts except Exchange. When connected to an Exchange account, it did not perform any junk email scanning. It relied solely on the Exchange server to perform all junk email filtering.

    You can refer to this link

    Check the content under “Blocked Senders for Exchange 2013 or later accounts (including Exchange Online)” section. If you are connected to an Exchange 2013 or later mailbox (including Exchange Online) with Outlook 2016 for Mac, you can add server-side Blocked Senders.

    Hope this is helpful to you.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.





    • Edited by Perry-Pan Thursday, August 9, 2018 7:50 AM
    • Proposed as answer by Perry-Pan Monday, August 13, 2018 6:34 AM
    • Marked as answer by Rupam.P Tuesday, August 14, 2018 7:15 PM
    Thursday, August 9, 2018 7:42 AM

All replies

  • Hi,

    What's your account type? Exchange?

    According to my research, Junk email protection is available for all supported email accounts except Exchange. When connected to an Exchange account, it did not perform any junk email scanning. It relied solely on the Exchange server to perform all junk email filtering.

    You can refer to this link

    Check the content under “Blocked Senders for Exchange 2013 or later accounts (including Exchange Online)” section. If you are connected to an Exchange 2013 or later mailbox (including Exchange Online) with Outlook 2016 for Mac, you can add server-side Blocked Senders.

    Hope this is helpful to you.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.





    • Edited by Perry-Pan Thursday, August 9, 2018 7:50 AM
    • Proposed as answer by Perry-Pan Monday, August 13, 2018 6:34 AM
    • Marked as answer by Rupam.P Tuesday, August 14, 2018 7:15 PM
    Thursday, August 9, 2018 7:42 AM
  • Hi,

    Was my reply above helpful to you?

    If the information above was helpful, could you please help mark it as answer so it will be easy for other forum members who might have similar issues to find the useful one?

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Friday, August 10, 2018 9:45 AM
  • Hi,

    Just check if the reply above is helpful to you.

    Regards,

    Perry


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Tuesday, August 14, 2018 8:23 AM
  • Thanks Perry. 

    The link you shared was very helpful.

    And to answer your queries, we are using Exchange Online (Office365)

    Tuesday, August 14, 2018 7:17 PM