FIM 2010 R2 SP1 - Possible Post Installation Problem? RRS feed

  • Question

  • A week ago we upgraded to FIM 2010 R2 SP1 from v4.3594.2. Everything seems to be working fine (Sync Engine, Portal, Sharepoint, Web Services), there were no errors both during and after the upgrade. However, I noticed recently on the server where the FIM Service and Sync Engine is installed, there is a MSI Installer that launches every 15 minutes and fails as indicated in the event logs.

    It starts with the following event log:

    Detection of product '{8EB24D93-91BA-435D-BF88-9339C1C46362}', feature 'CommonServices', component '{B39D25D9-17D0-4B66-98EA-0F69DAD4AF28}' failed.  The resource '' does not exist.

    Then follows with:

    Detection of product '{8EB24D93-91BA-435D-BF88-9339C1C46362}', feature 'CommonServices' failed during request for component '{B39D25D9-17D0-4B66-98EA-0F69DAD4AF28}'

    and then follows with:

    Product: Forefront Identity Manager Service and Portal -- Cannot connect to the SQL Server {FIM SQL Server DB}. This error might appear if the server is unreachable or the SQL Service is not running or if user installing the product does not have rights in SQL server.

    and ends with:

    Windows Installer reconfigured the product. Product Name: Forefront Identity Manager Service and Portal. Product Version: 4.1.3114.0. Product Language: 1033. Reconfiguration success or error status: 1603.

    The odd part is that the account it uses is not the "FIM Service" or "FIM Sync" service account, but our ADMA service account which has no obvious reason for accessing the FIM SQL server database. My question is why is this launching (is it a post installation process?) and what is the "CommonServices" component it can't detect? Is this installation broken?

    Friday, April 19, 2013 4:28 PM


  • Paul,

    1) Congrats for looking in the event log -- many folks forget that

    2) You may well have found a problem that could hit you later if ignored.

    I haven't seen this. I would suggest a ticket with MSFT support. It does sound like something failed during the uninstall of the earlier version

    David Lundell, Get your copy of FIM Best Practices Volume 1

    Friday, April 26, 2013 6:38 PM