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Microsoft Connectivity Analyzer: SSL certificate validation failed RRS feed

  • Question

  • I do have a barracuda in front of the exchange server.......

    Test Details

    <input class=" __ecpStyleButton" id="testSelectWizard___CustomNav3_buttonStartOver" name="testSelectWizard$__CustomNav3$buttonStartOver" style="background-image:url("/Images/ButtonsPanelStartOver16.png");" type="submit" value="Start Over" /><input class=" __ecpStyleButton" id="testSelectWizard___CustomNav3_buttonRunAgain" name="testSelectWizard$__CustomNav3$buttonRunAgain" style="border-left-color:#cccccc;border-left-width:1px;border-left-style:solid;background-image:url("/Images/ButtonsPanelBack16.gif");" type="submit" value="Run Test Again" />                                
    <input class=" __ecpStyleButton" id="testSelectWizard_ctl12_btnExpandAll" name="testSelectWizard$ctl12$btnExpandAll" style="border-right-color:#cccccc;border-right-width:1px;border-right-style:solid;background-image:url("/Images/expand.gif");" type="submit" value="Expand All" /><input class="ecpStyleButtonImageOnly __ecpStyleButton" id="testSelectWizard_ctl12_btnCopyClipboard" name="testSelectWizard$ctl12$btnCopyClipboard" style="background-image:url("/Images/copy.gif");" title="Copy to Clipboard" type="submit" value="" /><input class="ecpStyleButtonImageOnly __ecpStyleButton" id="testSelectWizard_ctl12_btnSaveXml" name="testSelectWizard$ctl12$btnSaveXml" style="background-image:url("/Images/xml.png");" title="Save as XML" type="submit" value="" /><input class="ecpStyleButtonImageOnly __ecpStyleButton" id="testSelectWizard_ctl12_btnSaveHtml" name="testSelectWizard$ctl12$btnSaveHtml" style="background-image:url("/Images/html.png");" title="Save as HTML" type="submit" value="" />
    The Microsoft Connectivity Analyzer is attempting to test Autodiscover for patrice.jean-baptiste@eos-usa.com.
      Testing Autodiscover failed.
     
    Additional Details
     
    Elapsed Time: 65844 ms.
     
    Test Steps
     
    Attempting each method of contacting the Autodiscover service.
      The Autodiscover service couldn't be contacted successfully by any method.
     
    Additional Details
     
    Elapsed Time: 65844 ms.
     
    Test Steps
     
    Attempting to test potential Autodiscover URL https://eos-usa.com:443/Autodiscover/Autodiscover.xml
      Testing of this potential Autodiscover URL failed.
     
    Additional Details
     
    Elapsed Time: 704 ms.
     
    Test Steps
     
    Attempting to resolve the host name eos-usa.com in DNS.
      The host name resolved successfully.
     
    Additional Details
     
    IP addresses returned: 63.235.100.28
    Elapsed Time: 490 ms.
    Testing TCP port 443 on host eos-usa.com to ensure it's listening and open.
      The port was opened successfully.
     
    Additional Details
     
    Elapsed Time: 72 ms.
    Testing the SSL certificate to make sure it's valid.
      The SSL certificate failed one or more certificate validation checks.
     
    Additional Details
     
    Elapsed Time: 140 ms.
     
    Test Steps
     
    The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server eos-usa.com on port 443.
      The Microsoft Connectivity Analyzer wasn't able to obtain the remote SSL certificate.
     
    Additional Details
     
    The SSL certificate failed validation for an unknown reason
    .
    Elapsed Time: 111 ms.
    Attempting to test potential Autodiscover URL https://autodiscover.eos-usa.com:443/Autodiscover/Autodiscover.xml
      Testing of this potential Autodiscover URL failed.
     
    Additional Details
     
    Elapsed Time: 42548 ms.
     
    Test Steps
     
    Attempting to resolve the host name autodiscover.eos-usa.com in DNS.
      The host name resolved successfully.
     
    Additional Details
     
    IP addresses returned: 66.203.79.168, 50.199.206.52
    Elapsed Time: 262 ms.
    Testing TCP port 443 on host autodiscover.eos-usa.com to ensure it's listening and open.
      The port was opened successfully.
     
    Additional Details
     
    Elapsed Time: 21084 ms.
    Testing the SSL certificate to make sure it's valid.
      The SSL certificate failed one or more certificate validation checks.
     
    Additional Details
     
    Elapsed Time: 21200 ms.
     
    Test Steps
     
    The Microsoft Connectivity Analyzer is attempting to obtain the SSL certificate from remote server autodiscover.eos-usa.com on port 443.
      The Microsoft Connectivity Analyzer successfully obtained the remote SSL certificate.
     
    Additional Details
     
    Remote Certificate Subject: CN="Barracuda/emailAddress=sales@barracuda.com", OU=Engineering, O=Barracuda Networks, L=Campbell, S=California, C=US, Issuer: CN="Barracuda/emailAddress=sales@barracuda.com", OU=Engineering, O=Barracuda Networks, L=Campbell, S=California, C=US.
    Elapsed Time: 21171 ms.
    Validating the certificate name.
      Certificate name validation failed.
       <label for="testSelectWizard_ctl12_ctl06_ctl00_ctl01_ctl02_ctl01_tmmArrow">Tell me more about this issue and how to resolve it</label>
     
    Additional Details
     
    Host name autodiscover.eos-usa.com doesn't match any name found on the server certificate CN="Barracuda/emailAddress=sales@barracuda.com", OU=Engineering, O=Barracuda Networks, L=Campbell, S=California, C=US.
    Elapsed Time: 0 ms.
    Attempting to contact the Autodiscover service using the HTTP redirect method.
      The attempt to contact Autodiscover using the HTTP Redirect method failed.
     
    Additional Details
     
    Elapsed Time: 22163 ms.
     
    Test Steps
     
    Attempting to resolve the host name autodiscover.eos-usa.com in DNS.
      The host name resolved successfully.
     
    Additional Details
     
    IP addresses returned: 66.203.79.168, 50.199.206.52
    Elapsed Time: 6 ms.
    Testing TCP port 80 on host autodiscover.eos-usa.com to ensure it's listening and open.
      The specified port is either blocked, not listening, or not producing the expected response.
       <label for="testSelectWizard_ctl12_ctl06_ctl00_ctl02_ctl01_tmmArrow">Tell me more about this issue and how to resolve it</label>
     
    Additional Details
     
    A network error occurred while communicating with the remote host.
    Elapsed Time: 22156 ms.
    Attempting to contact the Autodiscover service using the DNS SRV redirect method.
      The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method.
     
    Additional Details
     
    Elapsed Time: 302 ms.
     
    Test Steps
     
    Attempting to locate SRV record _autodiscover._tcp.eos-usa.com in DNS.
      The Autodiscover SRV record wasn't found in DNS.
       <label for="testSelectWizard_ctl12_ctl06_ctl00_ctl03_ctl00_tmmArrow">Tell me more about this issue and how to resolve it</label>
     
    Additional Details
     
    Elapsed Time: 302 ms.
    Checking if there is an autodiscover CNAME record in DNS for your domain 'eos-usa.com' for Office 365.
      Failed to validate autodiscover CNAME record in DNS. If your mailbox isn't in Office 365, you can ignore this warning.
       <label for="testSelectWizard_ctl12_ctl06_ctl00_ctl04_tmmArrow">Tell me more about this issue and how to resolve it</label>
     
    Additional Details
     
    There is no Autodiscover CNAME record for your domain 'eos-usa.com'.
    Elapsed Time: 126 ms.
                                                                    
    Thursday, July 5, 2018 8:40 PM

All replies

  • You have to install your certificate on your Barracuda appliance.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    Friday, July 6, 2018 11:33 PM
    Moderator