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How to fix "opencl.dll" ERROR RRS feed

  • Question

  • 00005c27 [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    00005c2a [SR] Cannot repair member file [l:10]"opencl.dll" of microsoft-windows-RemoteFX-clientVM-RemoteFXWDDMDriver-WOW64-C, version 10.0.10586.0, arch Host= amd64 Guest= x86, nonSxS, pkt {l:8 b:31bf3856ad364e35} in the store, hash mismatch
    00005c2b [SR] This component was referenced by [l:125]"Microsoft-Windows-RemoteFX-VM-Setup-Package~31bf3856ad364e35~amd64~~10.0.10586.0.RemoteFX clientVM and UMTS files and regkeys"
    00005c2e [SR] Could not reproject corrupted file [l:23 ml:24]"\??\C:\WINDOWS\SysWOW64"\[l:10]"opencl.dll"; source file in store is also corrupted
    00005c30 [SR] Repair complete
    Friday, July 8, 2016 12:49 PM

Answers

  • Opencl.dll is a video file and re-installing your video driver should help.  Obviously you ran SFC and it is a false positive.  Care to tell us what the underlying issue is that prompted you to run SFC?

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Friday, July 8, 2016 1:35 PM
  • Hi Chandu B,

    What is the exact machine model?

    As ZigZag pointed out, the "opencl.dll" is usually related to the graphic card. Please ensure the device manufacturer has released the Windows 10 compatible drivers for your machine model especially for the graphic card.

    If you are using Intel graphic card, we could try the following driver.
    OpenCL™ Drivers and Runtimes for Intel® Architecture
    https://software.intel.com/en-us/articles/opencl-drivers#win64

    Best regards


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Monday, July 11, 2016 7:41 AM

All replies

  • Opencl.dll is a video file and re-installing your video driver should help.  Obviously you ran SFC and it is a false positive.  Care to tell us what the underlying issue is that prompted you to run SFC?

    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Friday, July 8, 2016 1:35 PM
  • Hi Chandu B,

    What is the exact machine model?

    As ZigZag pointed out, the "opencl.dll" is usually related to the graphic card. Please ensure the device manufacturer has released the Windows 10 compatible drivers for your machine model especially for the graphic card.

    If you are using Intel graphic card, we could try the following driver.
    OpenCL™ Drivers and Runtimes for Intel® Architecture
    https://software.intel.com/en-us/articles/opencl-drivers#win64

    Best regards


    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com

    Monday, July 11, 2016 7:41 AM