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internet connection RRS feed

  • Question

  • I have a new laptop from school but it wont connect to the internet at all I don't know what to do
    Wednesday, March 20, 2019 5:55 PM

All replies

  • Hi kkpow.

    Are you connecting to the Internet using a wired or wireless connection?
    Are the network drivers properly installed? Is there any error recorded in the Windows Event Viewer (mainly in the "System" log)?
    Did you take any troubleshooting step?

    Bye.


    Luigi Bruno
    MCP, MOS, MTA, MCTS, MCSA, MCSE

    Wednesday, March 20, 2019 6:03 PM
  • Along with what Luigi asked what troubleshooting steps have you taken so far and what result did you see?


    Thomas Faherty

    Wednesday, March 20, 2019 6:09 PM