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Custom Site Template doesn't pick up navigation RRS feed

  • Question

  • I have created a site and saved it as a template.

    In the site I set up some links in the Current Navigation.

    But after saving it as a template and creating a new site from that template, the links turn into headers and no longer show up in my Table of Contents web part.

    I keep having to delete the headers and replace them with links to get them to display.

    How do I retain these links when creating a new site from the template?

    Friday, July 22, 2011 6:05 PM

All replies

  • Hello Lane,

    Thank you for posting your question.

    With the information you currently provided I am unable to reproduce your issue. Currently I’m running at SharePoint 2010 SP1 + June CU.

    I’ve added links to the left hand navigation through SharePoint and added a table of contents web part.

    I then saved the site as a template and built another site off of it.

    After it was complete my navigation on the left still had my 2 links I put there as well as the table of contents web part had the links.

    Can you provide me with the features you may have activated, the build version your site currently is or any other steps you feel are required to reproduce this issue?


    Please remember to click 'Mark as Answer' on the post that helps you or click 'Unmark as Answer' if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Regards,
    Nishant Shah
    Microsoft Online Community Support
    Monday, August 1, 2011 10:47 AM
  • Nishant,

    Thanks for your reply. 

    We're running build 14.0.4763.1000 of SharePoint 2010. 

    I'm excluding what is clearly not relevant, but here are the features that are activate for the site collection:

    • Document ID Service
    • Document Sets
    • Search Server Web Parts
    • SharePoint Server Publishing Infrastructure
    • SharePoint Server Standard Site Collection Features

    And at the site level:

    • Group Work Lists
    • SharePoint Server Publishing
    • SharePoint Server Standard Site Features
    • Team Collaboration Lists

    Here are the navigation settings I'm using in the site that is saved as a template:

    • Global navigation: Display the navigation items below the current site
    • Current navigation: Display only the navigation items below the current site; Show pages
    • Under Navigation Editing and Sorting, I have nothing under Global Navigation; I have 5 links under Current Navigation.

    When I spin up a site from the template, those five "links" appear under Current Navigation as Headings, not as links.  They have the same URL as the template, but they are not visible on the site unless I delete them all and replace them with links.

    I'm not sure what additional information I can provide, but please let me know if you can think of anything, as this is a huge inconvenience.

    Thanks!

    Monday, August 1, 2011 8:21 PM
  • Hi,

    Thank you for providing further details. We have confirmed that the behavior you have reported is reproducible at our end and requires in depth troubleshooting which may not be feasible here on forums. If you wish to pursue this, please open up a Premier Support Incident with Microsoft for continued troubleshooting on this issue. Alternatively, you could visit the below link to see the various support options that are available to better meet your needs: http://support.microsoft.com/default.aspx?id=fh;en-us;offerprophone; if you are a MSDN / TechNet subscriber, you can also contact our support by using your free support incidents.


    Please remember to click 'Mark as Answer' on the post that helps you or click 'Unmark as Answer' if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Regards,
    Nishant Shah
    Microsoft Online Community Support
    Wednesday, August 17, 2011 10:59 AM
  • Hi.

    Have the exakt same issue with a template created from the default Team site site definition. Links gone. I recreated them and now I'm pursuing the track of creating a site definition instead so that I don't have to use a template.

    Regards


    Thomas Balkeståhl - Technical Specialist - SharePoint
    Wednesday, August 17, 2011 11:08 AM
  • Thanks for the reply.  I'm glad to know this has been reproduced.

    I'm curious about your suggestion that I open a Premier Support Incident.  It sound as if you have acknowledged that this is a bug.  If that's the case, what do I need support for?  And why would I pay for support with an issue that's caused by a bug in the software?

    I hope I'm not misinterpreting your answer to my question.  What kind of help can I get on this by opening a Premier Support Incident?

    By the way, since I asked my initial question, we have upgraded to SP1 and June CU.  The problem persists.
    Friday, August 19, 2011 6:15 PM
  • Hello Lane,

    I have confirmed "this behavior is reproducible". If a particular behavior which is reproducible and under investigation can be a result of either "Bug" or "By Design Behavior"; and this can be confirmed only by SharePoint Product team by opening a case with Microsoft. A Premier case is charged on hourly basis and at the time of closing the case. If this behavior turns out to be "Bug" upon in-depth investigation then the case is marked as Non-Decrement so customer will not be charged for hours spent on that Premier case. Hope this provides clarification.


    Please remember to click 'Mark as Answer' on the post that helps you or click 'Unmark as Answer' if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Regards,
    Nishant Shah
    Microsoft Online Community Support

    Monday, August 22, 2011 8:34 AM
  • Hello Hishant,

    I would like to post a question, and I saw that you require info to try to re-produce an issue.

    I'm a mid-level application programmer, not a SP2010 Admin.

    We don't have one, either. Someone installed and got things going.

    Do you have a guideline document I can use to collect the information that 'you' would need to help troubleshoot issues I may post?

    Thanks,

    Rocky

    rwiethorn

    Thursday, August 2, 2012 1:31 PM
  • Hello Rocky,

    Most of the times the information is context sensitive, hence there is no guidelines document. SharePoint forums http://social.technet.microsoft.com/Forums/en-US/category/sharepoint are logically divided into categories, you may post your issue into one of the relevant category and either a community contributor or a moderator may provide you a response. Also, you always have the option to open a support case with Microsoft as mentioned in the above post. Hope this helps...


    Please remember to click 'Mark as Answer' on the post that helps you or click 'Unmark as Answer' if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Regards,
    Nishant Shah
    Microsoft Online Community Support

    Monday, August 6, 2012 7:52 AM