Admin unlock locked user PC RRS feed

  • Question




    Is there a way to use the administrator credentials to unlock a PC thats been locked (intentionally or when forgotten to log off)? I know this was possbile to do in Windows XP, but I don't seem to be able to do it in Vista without holding down the power button, as there is no option to shut down etc either. We are running Vista Enterprise SP1. Is this a Group Policy thing?


    Many thanks,


    Wednesday, October 15, 2008 1:11 PM


All replies


    Hi Dharmesh, if the computer is not in domain, we can use the following method to log off the user:


    1.       Click "Switch User" and use administrator account to log on the computer.

    2.       Right click on Task Bar and choose Task Manager.

    3.       Under Users tab, choose the user and press the button "Logoff".

    4.       Click "Log off user".


    Let's see if this works on your computer.

    Friday, October 17, 2008 6:47 AM
  • Hi Sean,


    The PC is on the domain. Is there another way to do it in this case?


    I keep getting asked by users to unlock the PC, and the only way I can do it at the moment, even as a Domain Admin, is to switch off the power and reboot.


    Many thanks,



    Friday, October 17, 2008 10:32 AM

    Yes, we cannot do this even as a domain admin. I suggest you post the issue to our server forum and see if this can be done via server group policy settings or other server related adjustment. Thank you.


    Monday, October 20, 2008 3:28 AM