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SC DPM 2012 SP1 does not display cleaning tape in console RRS feed

  • Question

  • Hi everyone,

    I'm running DPM and have a IBM TS3100 tape library.

    I have installed a LTO5 compatible IBM cleaning tape into the library. But a cannot see this tape in console.

    In web interface, I can see it as "Unknown" tape in slot 15. There was an alert that says me about "possibly cleaning tape in slot 15". But in DPM console, slot 15 is not present. 

    How can I solve this problem?



    • Edited by EugenBerend Tuesday, March 18, 2014 12:08 PM typo
    Tuesday, March 18, 2014 12:06 PM

Answers

  • Sorry, I totally forgot this topic.

    The deal is, I've installed IBM cleaning tape in HP library, and HP tape - in IBM. Re-installed tapes correct, then everything in the console is OK.

    Friday, August 8, 2014 8:54 AM

All replies

  • Hi

    Have you tried updating the firmware/drivers at all for your tape device?

    Nice read: http://blogs.technet.com/b/dpm/archive/2012/05/14/things-you-can-do-to-help-data-protection-manager-utilize-your-tapes-full-capacity.aspx

    Friday, August 8, 2014 7:53 AM
  • Sorry, I totally forgot this topic.

    The deal is, I've installed IBM cleaning tape in HP library, and HP tape - in IBM. Re-installed tapes correct, then everything in the console is OK.

    Friday, August 8, 2014 8:54 AM
  • Dear EugenBerend,

    I time ago I dumped in into a challange that was similar what you are facing. The only difference if that I had a TL2000 tape from DELL adn you have an IBM TS3100. The good thing is that DELL's hardware is based on the Component from IBM meaning that the solution that I found may work for you to.

    Please have a look at this blogpost I wrote and let me know if the problem was solved or still persists.

    http://robertanddpm.blogspot.se/2012/11/missing-cleaning-tape-slot-on-dell.html

    Best Regards

    Robert


    Best Regards

    Robert Hedblom

    MVP DPM


    Check out my DPM blog @ http://robertanddpm.blogspot.com

    Thursday, August 14, 2014 8:08 AM