Answered by:
Unable to receive email

Question
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I am unable to receive email after regrouping from an SMTP hijacking. I can send email and if someone replies I get it, but otherwise, no incoming email. What should I check?
Thanks,
VicMonday, August 31, 2009 10:43 PM
Answers
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First and foremost, verify your public DNS for your MX records. It is a bit curious that people can reply to you, though. Yet, they cannot originate a message to you.
Can you send me a test e-mail and I will look at the SMTP headers and test it back to you? jim (at) cta.net
Jim
Jim McBee - Blog - http://mostlyexchange.blogspot.comMonday, August 31, 2009 11:09 PM -
Aha! It looks like you have gotten on to an RBL. Visit the above URL and see how you can get your IP address removed from the list.
Jim McBee - Blog - http://mostlyexchange.blogspot.com- Marked as answer by Xiu Zhang Friday, September 11, 2009 7:38 AM
Tuesday, September 1, 2009 12:07 AM -
it's possible if other people are using the same RBL for outgoing filtering. I agree with Jim, what do your MX records point to?
Mark Morowczynski|MCT| MCSE 2003:Messaging, Security|MCITP:ES, SA,EA|MCTS:Windows Mobile Admin|Security+|http://almostdailytech.com- Marked as answer by Xiu Zhang Friday, September 11, 2009 7:38 AM
Tuesday, September 1, 2009 1:16 AM -
Hi,
Please ensure that you have MX record created in Public DNS server.
You can telent publicdomainname 25 to test the mail flow.
Please go to http://www.barracudacentral.org/lookups to check the Domain Reputation. Also you can request adjustment of your domain reputation there.
Regards,
Xiu- Marked as answer by Xiu Zhang Friday, September 11, 2009 7:38 AM
Wednesday, September 2, 2009 7:57 AM
All replies
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First and foremost, verify your public DNS for your MX records. It is a bit curious that people can reply to you, though. Yet, they cannot originate a message to you.
Can you send me a test e-mail and I will look at the SMTP headers and test it back to you? jim (at) cta.net
Jim
Jim McBee - Blog - http://mostlyexchange.blogspot.comMonday, August 31, 2009 11:09 PM -
Just sent it.Monday, August 31, 2009 11:30 PM
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Jim,
Got this back
Your message did not reach some or all of the intended recipients.
Subject: EVTEK Test Email
Sent: 8/31/2009 6:24 PM
The following recipient(s) cannot be reached:
jim@cta.net on 8/31/2009 6:25 PM
You do not have permission to send to this recipient. For assistance, contact your system administrator.
<mail.reconltd.com #5.7.1 smtp;550 5.7.1 Whoa, dude, your server is on the Barracuda BRBL block list. Tell your e-mail administrator!!! See www.barracudacentral.org for more info. >
Monday, August 31, 2009 11:33 PM -
Aha! It looks like you have gotten on to an RBL. Visit the above URL and see how you can get your IP address removed from the list.
Jim McBee - Blog - http://mostlyexchange.blogspot.com- Marked as answer by Xiu Zhang Friday, September 11, 2009 7:38 AM
Tuesday, September 1, 2009 12:07 AM -
Will that keep me from receiving emails?Tuesday, September 1, 2009 12:10 AM
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it's possible if other people are using the same RBL for outgoing filtering. I agree with Jim, what do your MX records point to?
Mark Morowczynski|MCT| MCSE 2003:Messaging, Security|MCITP:ES, SA,EA|MCTS:Windows Mobile Admin|Security+|http://almostdailytech.com- Marked as answer by Xiu Zhang Friday, September 11, 2009 7:38 AM
Tuesday, September 1, 2009 1:16 AM -
I checked the DNS in system manager and it indicated that the domain is valid. I tried to send a test email from my comcast account and received the following:
Reporting-MTA: dns; QMTA10.emeryville.ca.mail.comcast.net [76.96.30.17]
Received-From-MTA: dns; OMTA11.emeryville.ca.mail.comcast.net [76.96.30.36]
Arrival-Date: Mon, 31 Aug 2009 22:26:34 +0000
Final-recipient: rfc822; vcypher@evtekpro.com
Action: delayed
Status: 4.1.1
Last-attempt-Date: Tue, 01 Sep 2009 08:08:31 +0000
Any thoughts?
Thanks,
VicTuesday, September 1, 2009 12:46 PM -
I just spoke with my provider and they indicated that they were not receiving an answer on port 25. How can I correct this?
Thanks,
VicTuesday, September 1, 2009 1:19 PM -
Hi,
Please ensure that you have MX record created in Public DNS server.
You can telent publicdomainname 25 to test the mail flow.
Please go to http://www.barracudacentral.org/lookups to check the Domain Reputation. Also you can request adjustment of your domain reputation there.
Regards,
Xiu- Marked as answer by Xiu Zhang Friday, September 11, 2009 7:38 AM
Wednesday, September 2, 2009 7:57 AM