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"Access denied" getting this while trying to update information for windows 7 ESU Using VAMT

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Need help.

We are getting "Access denied" on some windows while trying to update information for windows 7 SP 1 ESU Using VAMT.

non-working Machine (Network Logs)

Working machine (Network logs)

we also getting "RPC query failed (5)" during port query but port is showing listening.

Thank You

Nur

NUR BD

Monday, January 13, 2020 1:10 PM

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Hi,

Please understand, since the limited resource in forum, we do not provide analysis of the packet.

FAQ about Extended Security Updates for Windows 7

https://support.microsoft.com/en-sg/help/4527878/faq-about-extended-security-updates-for-windows-7

Or You can create a support request:

https://support.microsoft.com/en-gb/hub/4343728/support-for-business

Hope this can help you.

Best regards,

Ellen

Please remember to mark the replies as answers if they help and unmark them if they provide no help.

If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.
- Edited by Ellen ZhuMicrosoft contingent staff Wednesday, January 15, 2020 7:47 AM
- Proposed as answer by Ellen ZhuMicrosoft contingent staff Tuesday, January 21, 2020 2:50 AM
Wednesday, January 15, 2020 7:46 AM
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Hi,

You could mark the useful reply as answer if you want to end this thread up.

If there is anything else we can do for you, please feel free to post in the forum.

Best Regards,
Ellen
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

Tuesday, January 21, 2020 2:50 AM