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could not retrieve enterprise global template - used to work RRS feed

  • Question

  • I can see and create projects in the web ui.  Project Professional throws "could not retrieve enterprise global template."

    Is there any way to debug/troubleshoot this?  

    Monday, August 15, 2011 4:02 PM

Answers

  • I solved it by deleting my server settings in the client machine's registry and replacing them with new, identical settings.  Go figure!

    Thanks for looking at this.

     

     

    Monday, August 15, 2011 5:07 PM

All replies

  • Hi Brian,

    Have you changed anything on the farm recently? PWA URL etc? Do all users including administrators get the same issue?

    Thanks

    Paul

     


    Paul Mather | Twitter | http://pwmather.wordpress.com
    Monday, August 15, 2011 4:48 PM
    Moderator
  • I solved it by deleting my server settings in the client machine's registry and replacing them with new, identical settings.  Go figure!

    Thanks for looking at this.

     

     

    Monday, August 15, 2011 5:07 PM
  • if you use Terminal Server the issue is not related to the database but to
    the profile and to the need for SP1

    main issue comes from the need for EPM 2007 to use roaming profile instead
    of local profile so the solution consist in
    Delete the local profil on the TSe server to delete the local cache and to
    be SURE that you use the roaming profile in pointing to the autorised share
    Desinstall Project Pro 2007 on TSE (to be prudent)
    Reinstall Project Pro 2007 on TSE - DO NOT USE the TSE last step of
    application wizard
    install Project Pro 2007 SP1 right after
    USE the TSE last step of application wizard

    Once the roaming work once, the connexion to PS is know, and will point to
    the web application
    and it works!
    Enjoy !
    • Proposed as answer by Rapvesh Monday, January 20, 2014 11:59 AM
    Monday, January 20, 2014 11:59 AM