touch screen

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  More often than not when a device isn't working it is because the driver has become corrupted. Re-installing a fresh copy should help
  

  Completely remove the current driver and install the newest driver available.  For instructions on how to do that Read all about updating drivers by my partner JMH3143 here http://answers.microsoft.com/en-us/windows/wiki/windows_other-hardware/updating-a-driver/a5e6345e-af9b-4099-bef0-8d22254aa1c1?tm=1436753520149

  http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly?SignedIn=1
  

  
  

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  Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

  • Proposed as answer by Rick_LiMicrosoft contingent staff, Moderator Tuesday, April 5, 2016 9:38 AM
  • Marked as answer by MeipoXuMicrosoft contingent staff, Moderator Wednesday, April 6, 2016 9:19 AM

  Sunday, March 27, 2016 12:38 PM

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  Hi giggleterra,

   

  Are you using a Windows 8.1 laptop or a surface RT?

  Have you changed any settings recently before this issues occurred?

   

  First of all, for device issue, as what ZigZag3143x said, we need confirm whether the touch screen is disable in Device Management.

  And try to install the last driver from the manufacturer’s website.

   

  If the issue persists, please verify whether your touch screen is disabled in control panel. (Control Panel\ Hardware and Sound\ Pen and touch\Touch)

  Try to turn it on in control panel and here is a link for your reference.

  http://www.intowindows.com/enable-or-disable-touch-screen-in-windows-8/  

   

  Best regards.

  NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.

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  • Proposed as answer by Rick_LiMicrosoft contingent staff, Moderator Tuesday, April 5, 2016 9:38 AM
  • Marked as answer by MeipoXuMicrosoft contingent staff, Moderator Wednesday, April 6, 2016 9:19 AM

  Monday, March 28, 2016 10:18 AM

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