Office 365 Outlook 2010 - received emails in Outlook 2010 and OWA sometimes arrive as drafts RRS feed

  • Question

  • We have recently moved to Office365 to handle our emails.

    We are using Outlook 2010 (part of Office Pro Plus 2010) configured to access Exchange accounts on Office365.

    Initially one user was being affected by some emails arriving in their inbox as unread draft messages.   When opened, the message is in edit mode as though we were sending an email to someone and not receiving it.   We are unable to reply to the email or forward it.

    This problem has now spread to a further two users.

    Please can anyone offer any help on this issue?

    Thank you.

    Thursday, August 1, 2013 8:19 AM