Programs Keep Crashing RRS feed

  • Question

  • when ever i use any program it has to crash randomly for no reason. programs like Firefox and chrome Microsoft security essentials keep crashing. I've been getting help here


    i've reinstalled my OS multiple times and installed all updated drivers and installed all windows updates. i've kept having trouble reinstalling windows but finally got it installed. if you need to have the error codes i can post them.

    i think it might be a hard drive failure but im not to sure.

    i think its hard drive failure because i got about 3 errors saying "NTFS_FILE_SYSTEM"

    Friday, March 23, 2012 11:18 PM


  • Hi,

    Please check disk first.

    1. Click Start, type in “cmd.exe” and right click it, choose Run As Administrator.

    2. Type in “chkdsk /f /r”.

    If you encounter the BSOD issue, please assist me collect the dump file.


    Best Regards,

    Kim Zhou

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Marked as answer by Leo Huang Wednesday, April 4, 2012 4:04 AM
    Wednesday, March 28, 2012 1:26 AM