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GP Deployed Printer Not Seen by Non Admin Users

    Question

  • Hello,

    I have about 20 printers deployed by GP using pushprinterconnections.  If the user is an Admin on the computer, then they will always get their deployed printers.  I have 4 computer labs that students use and they are not Admins to the computers.  Every few weeks, they will not see the deployed printer.  The PrintService Event Log shows these 2 errors:

    Group Policy was unable to add per computer connection \\myprintserver.full.domain.name\ShareName. Error code 0x5. This can occur if the name of the printer connection is incorrect, or if the print spooler cannot contact the print server.

    PrintService Event ID 215
    Installing printer driver HP LaserJet 2430 PCL 6 failed, error code 0x0, HRESULT 0x80070705. See the event user data for context information.

    When I see this error, all I have to do is log off the current non-admin user, and sign on as an Admin to the computer.  That's it.  Then the printer gets installed.  No reboot necessary.  Why is it that I need to sign on as an Admin for the printer to come down, then it is good for a few weeks, and then I have to do it again?  It's not driver related because it is more that one model HP printer.

    Tuesday, September 29, 2015 1:57 PM

All replies

  • Hi jsetaro,

    Thanks for your post.

    For error, "Group Policy was unable to add per computer connection..."

    • Please confirm that the Universal Naming Convention (UNC) name of the printer connection is correct and available from the affected computer or user.
    • Please use Group Policy Results to confirm that the appropriate Group Policy object (GPO) is applied to the affected computer or user.

    https://technet.microsoft.com/en-us/library/dd380098(v=ws.10).aspx

    For event ID 215, please refer to the following KB and check if set Point and Print Restrictions policy to Disabled. Then monitor the result

    https://support.microsoft.com/en-us/kb/2618460

    In addition, here is the thread with same event ID about HP printer. You may refer to.

    https://social.technet.microsoft.com/Forums/windows/en-US/36028e64-a030-4c6e-bfcb-fbe0756b020c/headache-time-trying-to-install-hp-laserjet-2015?forum=w7itpronetworking

    Best Regards,

    Mary Dong


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    Wednesday, September 30, 2015 5:18 AM
    Moderator
  • Hello,

    The UNC name of the printer is correct.  The GPO is applied to the computer.  Point and Print Restrictions is set to disabled.  These computers will have the printer installed for about 4 weeks.  Then one day, they will not.  Then I have to sign on as an Administrator, and the printer comes down.  I do not have to configure or run anything.  Not even gpupdate /force.  All I have to do is log in.

    Wednesday, September 30, 2015 8:45 PM
  • Am 30.09.2015 schrieb jsetaro:
    Hi,

    The UNC name of the printer is correct.  The GPO is applied to the computer.  Point and Print Restrictions is set to disabled.  These computers will have the printer installed for about 4 weeks.  Then one day, they will not.  Then I have to sign on as an Administrator, and the printer comes down.  I do not have to configure or run anything.  Not even gpupdate /force.  All I have to do is log in.

    I would recommend using GPP instead of pushprinterconnection.exe. You get better logging and more options. Maybe you can try that.

    Regards
    Norbert


    Dilbert's words of wisdom #18:
    Never argue with an idiot. They drag you down to their level then beat you with experience.
    nntp-bridge Zugriff auf die MS Foren wieder möglich: https://communitybridge.codeplex.com/

    Wednesday, September 30, 2015 8:59 PM
  • Hello,

    Instead of an alternative to pushprinterconnections, which works most of the time, do you have any idea why this is happening?

    Thursday, October 01, 2015 7:17 PM
  • Am 01.10.2015 schrieb jsetaro:
    Hi,

    Instead of an alternative to pushprinterconnections, which works most of the time, do you have any idea why this is happening?

    No, because I did abandon pushprinterconnections because of it's flacky integration/implementation as soon as GPPs were available. Maybe you should try it, because "most of the time working" is not what I want to achieve. ;)

    Regards
    Norbert


    Frank, I never thought I'd say this again. I'm getting the pig!
    nntp-bridge Zugriff auf die MS Foren wieder möglich: https://communitybridge.codeplex.com/

    Thursday, October 01, 2015 8:40 PM