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not able to install - MOSS 2007 sp3 on sharepoint 2007 - RRS feed

  • Question

  • Windows automatic update installation failed to install below update

    The 2007 Microsoft Office Servers Service Pack 3 (SP3), 64-Bit Edition.

    Details : Microsoft office Share point 2007. SP1 , OS : 2k8 64 bit.

    Event id : 20 logged every day at 3 am .

    Installation Failure: Windows failed to install the following update with error 0x80070643: The 2007 Microsoft Office Servers Service Pack 3 (SP3), 64-Bit Edition.

    Event id : 18 states that it will install next day at 3 am. 

    I have checked several forums but did not found the answer.

    I tried manual installation but it also failed. 

    Below is the installation logs. 

    ------------------------------------------------------------------------------------------------

    03:00:10:312  12 1588 Agent *************
    2012-10-31 03:00:10:312  12 1588 Agent ** START **  Agent: Installing updates [CallerId = AutomaticUpdates]
    2012-10-31 03:00:10:312  12 1588 Agent *********
    2012-10-31 03:00:10:312  12 1588 Agent  * Updates to install = 1
    2012-10-31 03:00:10:765  12 1588 Agent  *   Title = The 2007 Microsoft Office Servers Service Pack 3 (SP3), 64-Bit Edition
    2012-10-31 03:00:10:765  12 1588 Agent  *   UpdateId = {E5B7806A-CADF-4A50-85C9-E9C423894FED}.102
    2012-10-31 03:00:10:765  12 1588 Agent  *     Bundles 12 updates:
    2012-10-31 03:00:10:765  12 1588 Agent  *       {65177843-6992-498C-9829-298784FF570B}.101
    2012-10-31 03:00:10:765  12 1588 Agent  *       {8290B4A2-10D9-4E46-A8B9-F045F93772C2}.101
    2012-10-31 03:00:10:765  12 1588 Agent  *       {6485BC44-D6E4-4DF7-BFF6-DF283FE499E2}.101
    2012-10-31 03:00:10:765  12 1588 Agent  *       {80BB623E-38F8-450C-B173-4CD402941DC3}.101
    2012-10-31 03:00:10:765  12 1588 Agent  *       {2AFDB0E3-E9A3-47AF-9114-3422343BC493}.101
    2012-10-31 03:00:10:765  12 1588 Agent  *       {9F3CB7F0-1733-45B4-859A-F1F43151775A}.101
    2012-10-31 03:00:10:765  12 1588 Agent  *       {2564CE34-48DB-4FE4-9385-15251DF8DBC3}.101
    2012-10-31 03:00:10:765  12 1588 Agent  *       {6597CD0F-B8B3-402E-8266-7F86302FFEFD}.101
    2012-10-31 03:00:10:765  12 1588 Agent  *       {E8188C17-CDCF-40CA-A044-4C33E5F59A79}.101
    2012-10-31 03:00:10:765  12 1588 Agent  *       {25442AFD-9C72-4499-8609-3B67F116C29D}.101
    2012-10-31 03:00:10:765  12 1588 Agent  *       {193F6917-F9D8-4EA5-B0DC-E789978476DC}.101
    2012-10-31 03:00:10:765  12 1588 Agent  *       {707C3B71-2E5C-482A-9E78-15CF7CC7AD9D}.101
    2012-10-31 03:00:11:560  12 1588 Agent WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point
    2012-10-31 03:00:11:560  12 1588 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
    2012-10-31 03:00:11:591  12 1588 DnldMgr Preparing update for install, updateId = {65177843-6992-498C-9829-298784FF570B}.101.
    2012-10-31 03:00:11:591  12 1588 DnldMgr Preparing update for install, updateId = {8290B4A2-10D9-4E46-A8B9-F045F93772C2}.101.
    2012-10-31 03:00:11:607  12 1588 DnldMgr Preparing update for install, updateId = {6485BC44-D6E4-4DF7-BFF6-DF283FE499E2}.101.
    2012-10-31 03:00:11:607  12 1588 DnldMgr Preparing update for install, updateId = {80BB623E-38F8-450C-B173-4CD402941DC3}.101.
    2012-10-31 03:00:11:607  12 1588 DnldMgr Preparing update for install, updateId = {2AFDB0E3-E9A3-47AF-9114-3422343BC493}.101.
    2012-10-31 03:00:11:607  12 1588 DnldMgr Preparing update for install, updateId = {9F3CB7F0-1733-45B4-859A-F1F43151775A}.101.
    2012-10-31 03:00:11:623  12 1588 DnldMgr Preparing update for install, updateId = {2564CE34-48DB-4FE4-9385-15251DF8DBC3}.101.
    2012-10-31 03:00:11:623  12 1588 DnldMgr Preparing update for install, updateId = {6597CD0F-B8B3-402E-8266-7F86302FFEFD}.101.
    2012-10-31 03:00:11:623  12 1588 DnldMgr Preparing update for install, updateId = {E8188C17-CDCF-40CA-A044-4C33E5F59A79}.101.
    2012-10-31 03:00:11:623  12 1588 DnldMgr Preparing update for install, updateId = {25442AFD-9C72-4499-8609-3B67F116C29D}.101.
    2012-10-31 03:00:11:623  12 1588 DnldMgr Preparing update for install, updateId = {193F6917-F9D8-4EA5-B0DC-E789978476DC}.101.
    2012-10-31 03:00:11:638  12 1588 DnldMgr Preparing update for install, updateId = {707C3B71-2E5C-482A-9E78-15CF7CC7AD9D}.101.
    2012-10-31 03:00:11:638 5796 c40 Misc ===========  Logging initialized (build: 7.6.7600.256, tz: -0400)  ===========
    2012-10-31 03:00:11:638 5796 c40 Misc  = Process: C:\Windows\system32\wuauclt.exe
    2012-10-31 03:00:11:638 5796 c40 Misc  = Module: C:\Windows\system32\wuaueng.dll
    2012-10-31 03:00:11:638 5796 c40 Handler :::::::::::::
    2012-10-31 03:00:11:638 5796 c40 Handler :: START ::  Handler: MSI Install
    2012-10-31 03:00:11:638 5796 c40 Handler :::::::::
    2012-10-31 03:00:11:638 5796 c40 Handler  : Updates to install = 12
    2012-10-31 03:00:11:638 5796 c40 Handler Extracting MSP file stored in CAB coreserversp3.cab
    2012-10-31 03:00:13:042 5796 c40 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2012-10-31 03:00:13:042 5796 c40 Handler Extracting MSP file stored in CAB dlcappsp3.cab
    2012-10-31 03:00:13:073 5796 c40 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2012-10-31 03:00:13:073 5796 c40 Handler Extracting MSP file stored in CAB dlcmuisp3-en-us.cab
    2012-10-31 03:00:13:089 5796 c40 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2012-10-31 03:00:13:089 5796 c40 Handler Extracting MSP file stored in CAB dlcsp3.cab
    2012-10-31 03:00:13:105 5796 c40 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2012-10-31 03:00:13:105 5796 c40 Handler Extracting MSP file stored in CAB ifsmuisp3-en-us.cab
    2012-10-31 03:00:13:120 5796 c40 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2012-10-31 03:00:13:120 5796 c40 Handler Extracting MSP file stored in CAB ifswfesp3.cab
    2012-10-31 03:00:13:167 5796 c40 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2012-10-31 03:00:13:167 5796 c40 Handler Extracting MSP file stored in CAB lpsrvmuisp3-en-us.cab
    2012-10-31 03:00:13:183 5796 c40 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2012-10-31 03:00:13:183 5796 c40 Handler Extracting MSP file stored in CAB lpsrvwfesp3.cab
    2012-10-31 03:00:13:198 5796 c40 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2012-10-31 03:00:13:198 5796 c40 Handler Extracting MSP file stored in CAB oserversp3.cab
    2012-10-31 03:00:13:214 5796 c40 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2012-10-31 03:00:13:214 5796 c40 Handler Extracting MSP file stored in CAB xlsrvappsp3.cab
    2012-10-31 03:00:13:526 5796 c40 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2012-10-31 03:00:13:526 5796 c40 Handler Extracting MSP file stored in CAB xlsrvmuisp3-en-us.cab
    2012-10-31 03:00:13:541 5796 c40 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2012-10-31 03:00:13:541 5796 c40 Handler Extracting MSP file stored in CAB xlsrvwfesp3.cab
    2012-10-31 03:00:13:573 5796 c40 Handler MSP update {00000000-0000-0000-0000-000000000000}.0 using full-file patch
    2012-10-31 03:00:13:573 5796 c40 Handler  : Batch installing 12 updates
    2012-10-31 03:00:13:635 5796 c40 Handler List of MSPs in transaction:
    2012-10-31 03:00:13:635 5796 c40 Handler  C:\Windows\SoftwareDistribution\Download\33a8b4e42900604a4ebcf34df15fec69\img\coreserversp3.MSP
    2012-10-31 03:00:13:635 5796 c40 Handler MSP final command line: DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1 REBOOT=REALLYSUPPRESS MSIRESTARTMANAGERCONTROL=Disable
    2012-10-31 03:01:49:686 5796 c40 Handler MSP Error List:
    2012-10-31 03:01:49:686 5796 c40 Handler 1: 1920 2: World Wide Web Publishing Service 3: W3SVC 
    2012-10-31 03:01:49:686 5796 c40 Handler  : MSI transaction completed. MSI: 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
    2012-10-31 03:01:49:686 5796 c40 Handler  : WARNING: First failure for update {65177843-6992-498C-9829-298784FF570B}, transaction error = 0x8024200b, MSI result = 0x80070643, MSI action = StartServices
    2012-10-31 03:01:49:686  12 f5c AU >>##  RESUMED  ## AU: Installing update [UpdateId = {E5B7806A-CADF-4A50-85C9-E9C423894FED}]
    2012-10-31 03:01:49:686  12 f5c AU  # WARNING: Install failed, error = 0x80070643 / 0x00000780
    2012-10-31 03:01:49:686 5796 c40 Handler  : WARNING: Operation failed at update 0, Exit code = 0x8024200B
    2012-10-31 03:01:49:686 5796 c40 Handler :::::::::
    2012-10-31 03:01:49:686 5796 c40 Handler ::  END  ::  Handler: MSI Install
    ---------------------------------------------------------------------------------------------------------------------------------

    Please Suggest. Thank you. 

    Wednesday, October 31, 2012 3:23 PM

Answers