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having troulbe with xp installation RRS feed

  • Question

  • i previously had vista basic on my compaq presario c500 and i tried to install xp. It loads up and to the point of asking if you want to install. I say yes and then it says there was no hard drive presnt. My roommate says that it might be that the xp is a cd not a dvd which is what the vista cd is. pls help
    Tuesday, January 29, 2008 10:40 PM

Answers

  • Statement from HP:

     

    If you have an HP Pavilion or Compaq Presario consumer notebook PC that shipped with Windows Vista, you should not attempt to downgrade to Windows XP. Changing the operating system (OS) will cause severe operational problems. Many of the components, such as sound, video, graphics, network connectivity, drives, or other devices and peripherals, may have limited functionality, or may not work at all. You should do some research on the support policies of hardware and software manufacturers, and review the problems experienced by other users, before you consider changing the operating system.


    You may experience the following conditions if you downgrade an HP Pavilion or Compaq Presario consumer notebook, which was designed for Vista, to an older operating system:
    HP does not provide Windows XP-compatible drivers for functions such as sound, video, graphics, network connectivity, drives, or other devices and peripherals for these consumer notebooks.
    Changing the operating system may require you to reinstall the original software image when troubleshooting possible software and hardware issues with technical support.
    Some component manufacturers do not provide Windows XP-compatible drivers for components that they designed for Windows Vista.


    Even if a third-party company or Windows itself can provide generic drivers that will allow all of your devices to operate, the performance of your HP PC may be less than optimal.

     

    Please read the following:

     

    Issues you will experience if you downgrade from Vista to XP:

    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01092639&cc=us&lc=en&dlc=en&product=3439686&dlc=en&lang=en

    Tuesday, January 29, 2008 11:22 PM