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Exchange 2007 - Room Mailbox: How not to have it reply with a Tentative message? RRS feed

  • Question

  • Hi All,

    I've created a new room mailbox in Exchange 2007. I have it managed by a delegate and the delegate is receiving and able to approve/decline the meeting requests.

    The only behavior that I would like to change and I cannot figure out how is that the room is sending an immediate auto-response to the meeting organizer that indicates the calendar invite is tentative and has the following text:

    Your request was received and is pending approval.

    Is it possible to stop this auto response from going out?

    Thursday, March 8, 2012 10:18 PM

Answers

  • Problem solved

    Using the info from Sukh, I changed my AutomateProcessing  from AutoAccept to AutoUpdate.

    When I did this, the "tentative" response from the room mailbox was no longer being sent out but the delegate no longer received any of the meeting requests to approve/decline.

    I did some additional research and found that I was able to re-enable forwarding the requests to the delegate by setting up an Outlook profile for the room mailbox and going in to the "Delegate Access" section and checking the box next to "Delegate receives copies of meeting-related messages..."

    Tuesday, March 13, 2012 10:41 PM

All replies

  •  main parameter that interests us is AutomateProcessing which allows
    enabling or disabling calendar management on the resource mailbox. The three
    possible values are:

    • None     Both resource booking and Calendar Attendant will be disabled on
      the mailbox.  (Meeting requests will not be processed and stacked in the
      inbox of room mailbox).

    • AutoUpdate     This is the default value. The Calendar Attendant will
      process meeting requests which will sit in the calendar of the room in a
      "tentative state" waiting a delegate approval. (The meeting organizer will
      receive only the decision of the delegate)

    • AutoAccept   Resource booking will be enabled on the room mailbox. This
      means that the room will take into account the policies for the incoming
      requests (who can schedule.). (With automatic booking configuration, the
      organizer will receive the decision of the room. Otherwise organizer will first
      receive a message of recognition pending delegate approval).

    http://blogs.technet.com/b/exchange/archive/2009/02/26/3407028.aspx


    Sukh

    Friday, March 9, 2012 1:35 AM
  • You can follow Sukh to set for the room mailbox.

    If you only don't want the room send an immediate auto-response to the organizer, you can use transport rule to have a try.

    Thanks,

    Evan Liu

    TechNet Subscriber Supportin forum

    If you have any feedback on our support, please contact tngfb@microsoft.com 



    Evan Liu

    TechNet Community Support

    Friday, March 9, 2012 8:00 AM
    Moderator
  • Hello,

    Any updates on this issue?

    Thanks,

    Evan Liu

    TechNet Subscriber Supportin forum

    If you have any feedback on our support, please contacttngfb@microsoft.com


    Evan Liu

    TechNet Community Support

    Monday, March 12, 2012 2:11 AM
    Moderator
  • Hi Evan,

    I will be trying this out later today and will report back.

    Thanks!

    Tuesday, March 13, 2012 7:56 PM
  • Problem solved

    Using the info from Sukh, I changed my AutomateProcessing  from AutoAccept to AutoUpdate.

    When I did this, the "tentative" response from the room mailbox was no longer being sent out but the delegate no longer received any of the meeting requests to approve/decline.

    I did some additional research and found that I was able to re-enable forwarding the requests to the delegate by setting up an Outlook profile for the room mailbox and going in to the "Delegate Access" section and checking the box next to "Delegate receives copies of meeting-related messages..."

    Tuesday, March 13, 2012 10:41 PM
  • Glad your issue has been resolved.

    Thanks for sharing.

    Evan Liu

    TechNet Subscriber Supportin forum

    If you have any feedback on our support, please contacttngfb@microsoft.com


    Evan Liu

    TechNet Community Support

    Wednesday, March 14, 2012 1:32 AM
    Moderator