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Problem installing 'Office Professional 2010 plus'

    Question

  •  Purchased Office Pro 2010 plus and downloaded it on to my computer...... Had 2 different IT professionals  trying to install  over 2 days......it would install to 90%  and then go back to about 50% installed........( 6-7 attempts at installing!)  no  message would be displayed.....please could you assist in a solution to Installing it!??
    Saturday, April 15, 2017 9:51 AM

All replies

  •  Purchased Office Pro 2010 plus and downloaded it on to my computer...... Had 2 different IT professionals  trying to install  over 2 days......it would install to 90%  and then go back to about 50% installed........( 6-7 attempts at installing!)  no  message would be displayed.....please could you assist in a solution to Installing it!??

    Since Office '2010 is no longer available from Microsoft and also out of mainstream support, suggest you contact whomever you purchased the product from - sounds like a corrupt image. Alternative is to contact MS for "extended support" (which will not be free).

    You can also try and download a fresh copy from the following locations (as long as it recognizes the license key you were originally provided)


    Microsoft Office 2010 Download Locations

    A.  Full Retail (FPP):   http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx

    B.  Product Key Card (PKC):   http://office.microsoft.com/en-us/buy/using-the-product-key-card-FX101853163.aspx


    Karl Timmermans [Outlook MVP] "Outlook Contact Import/Export/Data Mgmt" http://www.contactgenie.com

    Saturday, April 15, 2017 10:35 PM
  • Hi,

    Just want to do a follow up on this and see if the information above is helpful for you.

    If you need further assistance on this, please feel free to let me know.

    Regards,

    Ethan Hua


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    Wednesday, May 03, 2017 10:08 AM
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