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Flash causing AppHang errors in browser and video player crashes RRS feed

  • Question

  • I have had these problems ever since installing windows 7 in October. The problem is always with videos, in any browser (I always use firefox) when I go to watch any sort of flash video it will work fine for a while and then randomly when I go to play another flash video or flash content the browser will hang. Even if i restart the browser flash video or flash content will not work anymore, it will continue to freeze unless I restart the computer. Another issue aswell is playing videos from my hard drive, I open them and the player will stop responding (AppHang) just like the browser... This is a constant problem and it is very annoying. Often this happens after I open the lid of my laptop after it was off. Is there anytype of software that can monitor the processes and provide me with the cause? Anything that will help show me where the root of the issue is.

    I have researched the issue tirelessly but no effective solutions! I do not have browser addons either

    Here are the details of an instance that just happened in firefox:

    Description:
      A problem caused this program to stop interacting with Windows.

    Problem signature:
      Problem Event Name:    AppHangB1
      Application Name:    firefox.exe
      Application Version:    1.9.2.3743
      Application Timestamp:    4bb4be02
      Hang Signature:    e898
      Hang Type:    0
      OS Version:    6.1.7600.2.0.0.256.1
      Locale ID:    4105
      Additional Hang Signature 1:    e898dc90b6fcfd414ff2bf99df88fded
      Additional Hang Signature 2:    7119
      Additional Hang Signature 3:    711914002a226ab78d51b15d117b6162
      Additional Hang Signature 4:    e898
      Additional Hang Signature 5:    e898dc90b6fcfd414ff2bf99df88fded
      Additional Hang Signature 6:    7119
      Additional Hang Signature 7:    711914002a226ab78d51b15d117b6162

     

    Saturday, May 15, 2010 4:50 PM

Answers

  • Hi,

     

    You may update the BIOS and the chipset drivers for Windows 7 to test the issue first.

     

    If it does not work, you may also uninstall and reinstall Adobe Flash Player to check the result.

     

    Does it work?

     

    Regards,


    Arthur Li - MSFT
    Monday, May 17, 2010 7:53 AM