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WSS 3.0 email not working RRS feed

  • Question

  • Hi folks,

    I'm having this issue connected with outgoing email into WSS 3.0 environment.

    My action are:

    • set correct SMTP address
    • set correct SMTP address into web application outgoing email
    • verified if SMTP works correctly using telnet (works fine also because it's a test environment and has been configured to allow anonymous traffic)
    • there is not AV configured

    I insert a new user into WSS farm administrator group but nothing: no email is started.

    Using netmon I can verified that there is not SMTP traffic between SMTP server and WSS server

    Someone have ideas?

    Thanks a lot


    Fabio Alivernini
    Wednesday, August 10, 2011 4:43 PM

All replies

  • Is your timer service running? Restart your timer service(services.msc -> Windows Sharepoint Services Timer)

    And then try creating an alert for one of your users.


    Thanks, GeeVed
    Wednesday, August 10, 2011 5:12 PM
  • Hi,

    While adding did you get any error message?

    I suggest you this:

    1. Try adding a user in any sharepoint group and the option to send alert should be checked.

    2. This will display an error screen if  there is any issue in the alert.

    YOu can also look at the ULS logs to find the error details.

    carry out the steps above and do let me know if you capture anything.

     

    I hope this will help you out.


    Thanks, Rahul Rashu
    Wednesday, August 10, 2011 8:00 PM
  • I restarted owstimer but without result: I don't see no SMTP traffic and user doesn't receive email notification.

     

    Fabio


    Fabio Alivernini
    Thursday, August 11, 2011 7:43 AM
  • Hi Rahul, this is the strange: when I add a user into a group (for example farm administrator group) I don't receive error mesage and seems that all is working fine.

    I don't see error or failure message on ULS and my eventviewer is clear :(


    Fabio Alivernini
    Thursday, August 11, 2011 7:45 AM
  • Hi,

    This shows that the alerts are working fine.

    You need to check the following:

    1. Check the ULS logs when you add a user in farm administrator.

    2. The Email ID used is the correct or not.

    I hope this will help you out.


    Thanks, Rahul Rashu
    Thursday, August 11, 2011 9:06 AM
  • Hi ,

     

    Would you please provide more information ?

    1.       When you create an alert or use a send email action in a workflow ,will the email be sent out properly ?

    2.       Or just the welcome email are not send to the users ?

     

    If no emails can be send out properly ,then please check  the default SMTP virtual server configuration .For more detailed information ,please refer to this site:

    Workflow not sending Emails : http://vspug.com/jeff102410/2008/02/21/workflow-not-sending-emails/

     

    Thanks,


    Entan Ming
    Friday, August 19, 2011 3:15 AM
    Moderator