Do not want to renew RRS feed

  • Question

  • Hello,  I received an email today noting Expiration Notification for Office 365 Home.  I do not remember getting this?

    HELP, I cannot pay for something I have not used???

    Please let me know what I need to do to not get this or what I got this from?  according to your information???

    Thank you,

    Teresa Sarabia

    Friday, March 31, 2017 1:48 AM

All replies

  • Hi Teresa,

    You receive this notification because your Office 365 subscription is about to expire, or has expired. To continue using Office, you must renew your Office 365 subscription.

    More reference: https://support.office.com/en-us/article/Renew-Office-365-for-home-58f3d0f8-15c4-4ad8-8c5f-16d682e8b545

    >>I cannot pay for something I have not used???

    I don't quite understand this statement, could you please elaborate a bit on this?

    Check the status of your Office 365 Home subscription via office.com/renew, and renew it if needed. After you renew your subscription, close all of your open Office applications and open them again to begin using them.

    Hope this helps.


    Ethan Hua

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    Monday, April 3, 2017 7:30 AM