Messaging multiple users unintentionally RRS feed

  • Question

  • Occasionally when I double click a contact in my list when trying to IM a single user, a group chat window with multiple contacts pops up (the other contacts are random from my contact list).  This has caused me to unintentionally send a message intended for one contact to a group.  Has anyone seen this before?  
    • Edited by kesh951 Wednesday, June 7, 2017 4:18 PM
    Wednesday, June 7, 2017 4:17 PM

All replies

  • Hi kesh951,

    Did this issue occur to multiple users?

    To this issue, please try to rebuild SFB profile to check if the issue persist:
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    Best Regards,
    Jim Xu
    TechNet Community Support

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    • Proposed as answer by jim-xu Monday, June 19, 2017 9:08 AM
    Thursday, June 8, 2017 6:31 AM