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Can not open JPEG files and can not create JPEG files from other software

Question
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Can not open JPEG files and can not create JPEG files from other software (For example from Solidworks).
When I try to right click on a JPEG, a notice window appears written: "Windows Explorer has stopped working - Windows is
checking for a solution to the problem" and then the notice box disapears, the desktop appears and I can continue working.
From the other side - If I try to save as JPEG a screen of Solidworks (like a view of a part) the Solidworks falls but the JPEG
is created (I can see its name in the directory I created it).
I can open the JPEGS with the Paint software if I want but not with the Windows Photo Viewer.
I have the feeling that the Windows Photo Viewer disapeared from my computer - just a feeling.
I will appreciate your assistance.
Avi T. 2014
Tuesday, March 11, 2014 7:22 AM
Answers
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Hi,
Did Windows Photo Viewer option appear when you right click the JPEG file and select open with?
I would like suggest you use Clean Boot to troubleshoot if there is third-party software conflict:
How to perform a clean boot in Windows
http://support.microsoft.com/kb/929135
Karen Hu
TechNet Community Support- Marked as answer by 暁北 Tuesday, March 25, 2014 2:31 AM
Wednesday, March 12, 2014 2:38 AM -
Restore Default Windows 7 File Extension Type Associations:
http://www.sevenforums.com/tutorials/2630-default-programs-set-programs-default-associations.html
File Association Fixes for Windows 7:
http://www.winhelponline.com/blog/file-asso-fixes-for-windows-7/S.Sengupta, Windows Entertainment and Connected Home MVP
- Marked as answer by 暁北 Tuesday, March 25, 2014 2:31 AM
Friday, March 14, 2014 2:12 AM
All replies
-
Hi,
Did Windows Photo Viewer option appear when you right click the JPEG file and select open with?
I would like suggest you use Clean Boot to troubleshoot if there is third-party software conflict:
How to perform a clean boot in Windows
http://support.microsoft.com/kb/929135
Karen Hu
TechNet Community Support- Marked as answer by 暁北 Tuesday, March 25, 2014 2:31 AM
Wednesday, March 12, 2014 2:38 AM -
Restore Default Windows 7 File Extension Type Associations:
http://www.sevenforums.com/tutorials/2630-default-programs-set-programs-default-associations.html
File Association Fixes for Windows 7:
http://www.winhelponline.com/blog/file-asso-fixes-for-windows-7/S.Sengupta, Windows Entertainment and Connected Home MVP
- Marked as answer by 暁北 Tuesday, March 25, 2014 2:31 AM
Friday, March 14, 2014 2:12 AM