Cached PDF FILES - IE RRS feed

  • Question

  • Dear,

     I try loading a pdf that I loaded to a server and I keep getting the old version to come up. I don't get the new one.

    Browser: IE9- Windows 7

    The Web Application works well on other  browsers.


    Wednesday, October 1, 2014 2:14 PM


  • Hi,

    Please try to clear the catch of IE to see what's going on:

    This how to will give you the steps to delete all or individual sets of files.
    1.Open Internet Explorer.
    2.In the upper right corner, click the small gear icon (to the right of the star icon) and choose Internet Options

    3.On the General tab, under Browsing history, click Delete.
    4.Un-check the Preserve Favorites website data, Cookies box.
    5.Check the Temporary Internet files, and History boxes.
    6.The Form data, Passwords, and inPrivate Filtering data boxes may be left un-checked. You can check them to delete this data if you so choose.
    7.Click Delete.
    8.When finished, click OK to return to your Internet Explorer window.
    9.Close the Internet Explorer window and reopen. 

    Sometimes, the incompatible issue can also cause the unexpected behavior of web application.

    Let's also check the issue by add this site into IE compatibility view:

    1.From the Tools menu choose Compatibility View Settings.
    2.Click add to add this site to compatibility view.

    3. Reload this site with web application to see what's going on.

    Kate Li
    TechNet Community Support

    Thursday, October 2, 2014 7:02 AM