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Workstations randomly start installing updates today that were had an installation deadline last month RRS feed

  • Question

  • I have noticed that *several* users had their workstations unexpectedly restarted today for Windows Updates.

    When I checked the update status in WSUS, I found that this was triggered because there were updates still pending that were deadlines from July.

    For some reason the installation deadline for some updates only became enforced today.

    If it was only one workstation, I would guess it was a local glitch on the workstation or maybe the user uninstalled the update and then it reinstalled automatically because it was overdue.  However, this is not a single user problem.

    Not sure if this is related, but when users click on the "Check for update" button, it takes much longer for the check to complete and either display available updates or else say the system is up to date and doesn't need any updates.  We are used to this taking around 20 seconds or less and now it sometimes takes minutes.

    What can cause these types of issues? 


    • Edited by MyGposts Wednesday, August 17, 2016 6:15 PM
    Wednesday, August 17, 2016 6:09 PM

Answers

  • Hi MyGposts,

    According to your description, the updates with deadline are not installed by clients when the deadline arrives, instead, it delayed for around one month.

    1. During the period, is the network connection between WSUS clients and WSUS server well?

    2. What is the version of the WSUS server, do you upgrade the WSUS server to the latest version?

    3. Check if there errors in the WindowsUpdate.log on the clients;

    4. Also check the WSUS event log in C:\program files\update services\logfiles.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, August 18, 2016 6:44 AM

All replies

  • We had similar issue with one of our site workstation where microsoft recomened the KB3172605.

    all workstations are able to download window update after installation.

    https://support.microsoft.com/en-us/kb/3172605 

    Wednesday, August 17, 2016 6:46 PM
  • Hi MyGposts,

    According to your description, the updates with deadline are not installed by clients when the deadline arrives, instead, it delayed for around one month.

    1. During the period, is the network connection between WSUS clients and WSUS server well?

    2. What is the version of the WSUS server, do you upgrade the WSUS server to the latest version?

    3. Check if there errors in the WindowsUpdate.log on the clients;

    4. Also check the WSUS event log in C:\program files\update services\logfiles.

    Best Regards,

    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, August 18, 2016 6:44 AM
  • Hi MyGposts,

    Could the above replies be of help? If yes, you may mark useful replies as answer, if not, feel free to feed back.
    Best Regards,
    Anne


    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Monday, August 29, 2016 8:20 AM
  • There have been reports of this happening to quite a few organizations. Apparently, Microsoft re-released this update and it used the existing approvals (if any) when it synced with the WSUS server. This caused a huge headache for our org yesterday. Not impressed at all.
    Thursday, September 15, 2016 6:52 PM