locked
Problem Event Name:_BlueScreen OS Version:_6.1.7600.2.0.0.768.3 Locale ID:_1044 RRS feed

  • Question

  • Hi,

     

    Windows shuts down by its self. And gives me this message when I restart the computer.

     

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.1.7600.2.0.0.768.3
      Locale ID:    1044

    Additional information about the problem:
      BCCode:    d1
      BCP1:    FFFFFA810478DF90
      BCP2:    0000000000000002
      BCP3:    0000000000000000
      BCP4:    FFFFF88005BD0081
      OS Version:    6_1_7600
      Service Pack:    0_0
      Product:    768_1

    Files that help describe the problem:
      C:\Windows\Minidump\121110-17596-01.dmp
      C:\Users\Anastasia\AppData\Local\Temp\WER-3592391-0.sysdata.xml

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

     

    What should I do to solve the problem?

     

    Thank you,

     

    Morten

    Saturday, December 11, 2010 8:14 PM

Answers

  • ok I got he dumps.

    I looked at the callstack and saw this:

    STACK_TEXT:
    nt!KeBugCheckEx
    nt!KiBugCheckDispatch+0x69
    nt!KiPageFault+0x260
    gt72ubus+0xc081

        Image path: \SystemRoot\system32\DRIVERS\gt72ubus.sys
        Image name: gt72ubus.sys
        Timestamp:        Tue Oct 09 13:53:29 2007

    As you can see the driver is very old. From what I see this is a driver of a mobile USB stick to connect to the Internet. Look for a driver update.


    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Miya Yao Tuesday, December 14, 2010 6:47 AM
    • Marked as answer by Miya Yao Tuesday, December 21, 2010 6:07 AM
    Saturday, December 11, 2010 11:55 PM

All replies

  • Hi Morten,

    A bugcheck (BSOD) is a mechanism to protect your PC from damage. You get this one:

    Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL - This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.

    http://msdn.microsoft.com/en-us/library/ff560244%28VS.85%29.aspx

    To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

    Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Saturday, December 11, 2010 8:44 PM
  • Thanks for quick response Andre.

     

    Here is the link http://cid-f012f2efd6e9a4a0.office.live.com/browse.aspx/.Public?uc=1

    Morten

    Saturday, December 11, 2010 8:56 PM
  • ok I got he dumps.

    I looked at the callstack and saw this:

    STACK_TEXT:
    nt!KeBugCheckEx
    nt!KiBugCheckDispatch+0x69
    nt!KiPageFault+0x260
    gt72ubus+0xc081

        Image path: \SystemRoot\system32\DRIVERS\gt72ubus.sys
        Image name: gt72ubus.sys
        Timestamp:        Tue Oct 09 13:53:29 2007

    As you can see the driver is very old. From what I see this is a driver of a mobile USB stick to connect to the Internet. Look for a driver update.


    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Miya Yao Tuesday, December 14, 2010 6:47 AM
    • Marked as answer by Miya Yao Tuesday, December 21, 2010 6:07 AM
    Saturday, December 11, 2010 11:55 PM