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Need help resetting windows 10 Hello access. RRS feed

  • Question

  • While attempting to set up a VPN on my computer to access another computer I reset the Hello access and can no longer log into my computer.  This is what I am getting:

    "Your password was changed on a different device. You must sign in to this device once with your new password, and then you can sign in with your PIN."  

    I have attempted to sign in with both the pin and password and cannot get access.  Any suggestions?

    Saturday, March 10, 2018 11:18 PM

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