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Blue screen error RRS feed

  • Question

  • I have found this in the event viewer

     

    Event 1001:

    The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000019 (0x0000000000000020, 0xfffff8a00a80cd68, 0xfffff8a00a80d6a8, 0x000000000d940b30). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 101810-32931-01.

     

    This has happened 3 or 4 times now. Can someone help me please?

    Thanks!

    Monday, October 18, 2010 10:15 AM

Answers

  • The BAD_POOL_HEADER bug check has a value of 0x00000019. This indicates that a pool header is corrupt.

    Please have a look to the resolution mentioned in this article .

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

     

    • Marked as answer by Cloud_TS Friday, October 29, 2010 2:18 AM
    Monday, October 18, 2010 12:53 PM

All replies

  • The BAD_POOL_HEADER bug check has a value of 0x00000019. This indicates that a pool header is corrupt.

    Please have a look to the resolution mentioned in this article .

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

     

    • Marked as answer by Cloud_TS Friday, October 29, 2010 2:18 AM
    Monday, October 18, 2010 12:53 PM
  • Also, can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?

    The following link has information on using Windows Live SkyDrive:

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    If you have problems zipping the minidump files copy the minidump files to another location such as a folder on the Desktop.

    Monday, October 18, 2010 1:58 PM