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Emails from a shared mailbox to the same shared mailbox not appearing in the Inbox RRS feed

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    When we send emails from a shared mailbox using the Send As permission to the same shared mailbox, it does not appear in the Inbox of the shared mailbox. It does appear in the Sent Items of the person who sent it.
    Wednesday, July 20, 2016 11:52 AM

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    Hi,

    Please directly send a message to this shared mailbox, confirm if the test message can be received successfully in Inbox folder of it.

    Additionally, click the Inbox folder of Shared mailbox, click Send/Receive to update this folder to have a try. Also check the Send As permission and confirm if there is any NDR returned in sender side to report the messages failed to sent.

    Regards,

    Winnie Liang
    TechNet Community Support

    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, July 21, 2016 8:26 AM

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  • Question
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    Hi,

    Please directly send a message to this shared mailbox, confirm if the test message can be received successfully in Inbox folder of it.

    Additionally, click the Inbox folder of Shared mailbox, click Send/Receive to update this folder to have a try. Also check the Send As permission and confirm if there is any NDR returned in sender side to report the messages failed to sent.

    Regards,

    Winnie Liang
    TechNet Community Support

    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, July 21, 2016 8:26 AM
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    Hi Prady,

    Any updates on your issue? If anything is unclear with the previous information I've provided to you, please don't hesitate to let me know. I am glad to be of assistance.

    Regards,

    Winnie Liang
    TechNet Community Support

    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, July 22, 2016 2:28 AM
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    Hi,

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    Regards,

    Winnie Liang
    TechNet Community Support

    Please mark the reply as an answer if you find it is helpful.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Thursday, July 28, 2016 2:49 AM
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    Hi,

    I'm marking the reply as answer as there has been no update for a couple of days.

    If you come back to find it doesn't work for you, please reply to us and unmark the answer.

    Regards,

    Winnie Liang
    TechNet Community Support

    Please mark the reply as an answer if they help and unmark them if they provide no help.

    If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Friday, August 12, 2016 2:21 AM