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sitemanager.aspx error RRS feed

  • Question

  • We recently encountered the following error message when selecting Manage Content and Structure from the Site Actions menu "Unknown Error "

    Here's what I see in the log:

    Timestamp               Process                                  TID    Area                           Category                       EventID Level      Message  Correlation
    10/19/2011 10:42:39.07  OWSTIMER.EXE (0x073C)                    0x0E08 SharePoint Portal Server       SSO                            8inc Medium   In SSOService::Synch(), sso database conn string:  
    10/19/2011 10:43:13.84  w3wp.exe (0x08C8)                        0x0924 SharePoint Portal Server       Runtime                        8gp7 Medium   Topology cache updated. (AppDomain: /LM/W3SVC/2108302016/ROOT-1-129634788160056806) 
    10/19/2011 10:43:25.75  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SmTreeView.OnInit - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.0156251 
    10/19/2011 10:43:25.75  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnInit - accumulated(SHAREPOINT\system) - Elapsed time=         00:00:00 
    10/19/2011 10:43:25.75  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnInit - accumulated(SHAREPOINT\system) - Elapsed time=         00:00:00 
    10/19/2011 10:43:25.75  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SmtMainPage.OnInitComplete - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.0312502 
    10/19/2011 10:43:25.79  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SmTreeView.OnSelectedNodeChanged - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.0625004 
    10/19/2011 10:43:25.79  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SmTreeView.OnLoad - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.0625004 
    10/19/2011 10:43:25.79  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnLoad - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.0468753 
    10/19/2011 10:43:25.79  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnLoad - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.0468753 
    10/19/2011 10:43:25.79  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                8y3h Medium   SMObjectList.Handle_LoadCompleteEvent - About to configure with Purpose='Structure' and State='SmtContainerState' 
    10/19/2011 10:43:25.79  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.Handle_LoadCompleteEvent - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.0468753 
    10/19/2011 10:43:25.79  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                8y3h Medium   SMObjectList.Handle_LoadCompleteEvent - About to configure with Purpose='ViewRelated' and State='SmtViewRelatedState' 
    10/19/2011 10:43:25.79  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.Handle_LoadCompleteEvent - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.0468753 
    10/19/2011 10:43:25.79  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SmtMainPage.OnLoadComplete - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.0781255 
    10/19/2011 10:43:25.79  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnPreRender(SHAREPOINT\system) - Elapsed time= 00:00:00.0468753 
    10/19/2011 10:43:25.81  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SMDataSource.PopulateContainerDataSet(SHAREPOINT\system) - Elapsed time= 00:00:00.0156251 
    10/19/2011 10:43:25.81  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnUnload(SHAREPOINT\system) - Elapsed time= 00:00:00.0625004 
    10/19/2011 10:43:25.81  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnUnload(SHAREPOINT\system) - Elapsed time= 00:00:00.0625004 
    10/19/2011 10:43:25.81  w3wp.exe (0x08C8)                        0x0924 CMS                            Site Management                6oz4 Medium   SmtPerf: SmtMainPage.OnUnLoad - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.0937506 
    10/19/2011 10:43:25.81  w3wp.exe (0x08C8)                        0x0924 Windows SharePoint Services    General                        8dzz High     Exception Type: System.OverflowException  Exception Message: Arithmetic operation resulted in an overflow.  

    Any help would be greatly appreciated.

    Best regards 

    Wednesday, October 19, 2011 8:48 AM

Answers

All replies

  • Update the web.config file to get more information about the error
    <SafeMode ... CallStack="false" ...> and change it to CallStack="true"
    Set <customErrors mode="On" /> to mode="Off"
    Set <compilation batch="false" debug="false"> to <compilation batch="true" debug="true">
    -
    Now you will get more information on the page about the error

    --Cheers
    • Edited by Prasath C Wednesday, October 19, 2011 8:57 AM
    Wednesday, October 19, 2011 8:57 AM
  • Hi,

    It is difficult to tell you the exact problem for this error. Here is one link and poster was having same problem. you can check it in your case as well.

    http://blog.ithinksharepoint.com/2010/07/27/manage-content-and-structure-an-unknown-error-occured/

    Also check the event viewer if you get some more information form there. make below changes in your web application web.config file
       1. Open up your sites web.config, and make the standard custom errors edit. You want it to be < customerrors mode="Off"/>
       2. Then, search for the CallStack="false" and change it to CallStack="true", you should find this in the "<safemode>" node.

    Let us know if you find some thing there


    Cheers, Hemendra-MCTS "Yesterday is just a memory,Tomorrow we may never see"
    Wednesday, October 19, 2011 9:07 AM
    Moderator
  • Thanks the log error is now:

    Arithmetic operation resulted in an overflow.   at Microsoft.SharePoint.Publishing.Internal.WebControls.ObjectSerializer.Release()
       at Microsoft.SharePoint.Publishing.Internal.WebControls.SMContainerData.LoadChildLists(DataTable table)
       at Microsoft.SharePoint.Publishing.Internal.WebControls.SMContainerData.Fill(DataSet dataSet)
       at Microsoft.SharePoint.Publishing.Internal.WebControls.SMDataSource.PopulateContainerDataSet()
       at Microsoft.SharePoint.Publishing.Internal.WebControls.SMContainerDataSourceView.ExecuteSelect(DataSourceSelectArguments arguments)
       at System.Web.UI.DataSourceView.Select(DataSourceSelectArguments arguments, DataSourceViewSelectCallback callback)
       at System.Web.UI.WebControls.DataBoundControl.PerformSelect()
       at System.Web.UI.WebControls.BaseDataBoundControl.EnsureDataBound()
       at System.Web.UI.WebControls.GridView.OnPreRender(EventArgs e)
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Control.PreRenderRecursiveInternal()
       at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

    Any idea?? 

    Wednesday, October 19, 2011 10:14 AM
  • And in the log file , i found the same thing:

    10/19/2011 12:14:05.52  OWSTIMER.EXE (0x073C)                    0x0320 Windows SharePoint Services    General                        0 Medium   Entering MRU trim routine. 
    10/19/2011 12:14:05.52  OWSTIMER.EXE (0x073C)                    0x0320 Windows SharePoint Services    General                        0 Medium   Initial table size: 250058 in 63 entries 
    10/19/2011 12:14:05.52  OWSTIMER.EXE (0x073C)                    0x0320 Windows SharePoint Services    General                        0 Medium   Final table size: 250058 in 63 entries 
    10/19/2011 12:14:05.52  OWSTIMER.EXE (0x073C)                    0x0320 Windows SharePoint Services    General                        0 Medium   Exiting MRU trim routine. 
    10/19/2011 12:14:07.54  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SmTreeView.OnInit - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.1406268 
    10/19/2011 12:14:07.58  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnInit - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.1718772 
    10/19/2011 12:14:07.60  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnInit - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.1875024 
    10/19/2011 12:14:07.61  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SmtMainPage.OnInitComplete - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.2812536 
    10/19/2011 12:14:08.05  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SmTreeView.OnSelectedNodeChanged - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.6718836 
    10/19/2011 12:14:08.05  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SmTreeView.OnLoad - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.6718836 
    10/19/2011 12:14:08.07  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnLoad - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.6562584 
    10/19/2011 12:14:08.07  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnLoad - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.6562584 
    10/19/2011 12:14:08.10  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                8y3h Medium   SMObjectList.Handle_LoadCompleteEvent - About to configure with Purpose='Structure' and State='SmtContainerState' 
    10/19/2011 12:14:08.29  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.Handle_LoadCompleteEvent - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.8750112 
    10/19/2011 12:14:08.29  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                8y3h Medium   SMObjectList.Handle_LoadCompleteEvent - About to configure with Purpose='ViewRelated' and State='SmtViewRelatedState' 
    10/19/2011 12:14:08.29  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.Handle_LoadCompleteEvent - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.8750112 
    10/19/2011 12:14:08.30  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SmtMainPage.OnLoadComplete - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:00.9687624 
    10/19/2011 12:14:08.30  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnPreRender(SHAREPOINT\system) - Elapsed time= 00:00:00.8906364 
    10/19/2011 12:14:08.35  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SMDataSource.PopulateContainerDataSet(SHAREPOINT\system) - Elapsed time= 00:00:00.0312504 
    10/19/2011 12:14:08.36  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnUnload(SHAREPOINT\system) - Elapsed time= 00:00:00.9531372 
    10/19/2011 12:14:08.36  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SMObjectList.OnUnload(SHAREPOINT\system) - Elapsed time= 00:00:00.9531372 
    10/19/2011 12:14:08.36  w3wp.exe (0x0B38)                        0x13BC CMS                            Site Management                6oz4 Medium   SmtPerf: SmtMainPage.OnUnLoad - accumulated(SHAREPOINT\system) - Elapsed time= 00:00:01.0312632 
    10/19/2011 12:14:27.96  w3wp.exe (0x0B38)                        0x13BC SharePoint Portal Server       Runtime                        8gp7 Medium   Topology cache updated. (AppDomain: /LM/W3SVC/2108302016/ROOT-1-129634927960407077) 
    10/19/2011 12:14:39.79  OWSTIMER.EXE (0x073C)                    0x0D30 SharePoint Portal Server       SSO                            8inc Medium   In SSOService::Synch(), sso database conn string:  
    10/19/2011 12:15:27.96  w3wp.exe (0x0B38)                        0x08E8 SharePoint Portal Server       Runtime                        8gp7 Medium   Topology cache updated. (AppDomain: /LM/W3SVC/2108302016/ROOT-1-129634927960407077) 
    10/19/2011 12:15:39.79  OWSTIMER.EXE (0x073C)                    0x0A10 SharePoint Portal Server       SSO                            8inc Medium   In SSOService::Synch(), sso database conn string:  

    Wednesday, October 19, 2011 10:17 AM
  • This might happen when there is duplicate list or library name in the site. Go to view all site contents page and check.

    Also check each library and list if any one is corrupted.

    Also refer to the following post

    http://social.technet.microsoft.com/Forums/en/sharepointadmin/thread/9e5f2da3-4dd4-413c-a402-4150eaa1cf0f


    --Cheers
    • Marked as answer by ramzitch Wednesday, October 19, 2011 12:05 PM
    Wednesday, October 19, 2011 10:21 AM