Remote Desktop Internal Error RRS feed

  • Question

  • Hello,

    I'm hoping someone can help me as i have run out of ideas. I keep getting an internal error message when trying to connect to my work pc using Remote Desktop. It connects to the VPN just fine just not the RDP portion. I have narrowed it down to Ethernet connections as my laptop will connect using RDP over wifi but not wired as well. I did contact Arris (modem provider) they said everything checks out but given that the issue is limited to wired RDP connections it makes me think that their is an issue with the IPSec traffic pass through.

    Thank you, 


    Wednesday, May 15, 2019 5:57 PM