Dell Optiplex 780 BIOS Issue


  • We have SCCM 2007 SP1 in our environment and we are in the process of deploying Windows XP on Dell Optiplex 780 Model.

    We are running into issues while installating Operating System (Windows XP) on Dell Optiplex 780. We tried to install OS on a couple of Dell Optiplex 780 Machines but the systems are continuously restarted after driver installation screen.

    The fix I've found to this was changing the SATA operation from "RAID ON" to the "RAID Autodetect ATA", however our goal is to not be required to change this setting by hand.  We will begin to receive many many many more of these machines so a suggestion on how to automate this or get pointed in the right direction will be greatly appreciated!!!

    Anil Sharma

    Wednesday, March 17, 2010 3:56 AM


All replies

  • We have found this to be the case with Precision T1500, T3500, and T7500, as well as some newer Optiplex 960 units. We have not found an automated method of changing the BIOS setting short of ordering the machines set that way.

    You might find a way to build an image with the right storage driver settings, but we haven't invested a lot of time into it. Since we only have a few hundred machines to do, it was pretty simple for us to make the change manually.
    Wednesday, March 17, 2010 5:13 AM
  • The easy way is to add the storagedrivers to sysprep.inf before sysprepping.. chek this guide i wrote

    alternatively you could add them from a TS step. Here is how by Ulrik!DAE27042D25E8A2A!215.entry

    Michael Petersen
    Wednesday, March 17, 2010 7:43 AM
  • We're getting the same problem using our base image (created on an Optiplex 760) and applying the Optiplex 780 driver pack (twice, once for AHCI and RAID mass storage device types) as part of the task sequence.

    If I then change the SATA Operation to RAID Autodetect / AHCI and run the task sequence the image applies, and the process completes ok but I would have expected it to work on RAID On also?


    Wednesday, March 17, 2010 2:09 PM
  • Also strangely when logging into the machine after imaging it,  the add new hardware wizard detects the Primary and Secondary IDE controllers which I would also have expected to be in the driver package already applied.
    Wednesday, March 17, 2010 2:50 PM