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2012 Essentials Trial Licensing/Upgrade issue

    Question

  • We installed the Trial version of Server Essentials 2012. It is working perfectly but the trial has expired.

    When we went to the Windows Activation screen and clicked "Purchase the latest version of Windows online", it took us to the Windows 8.1 Help site. 

    Searched but could not find anywhere to purchase the key for Essentials 2012 online so decided to purchase a disc. 

    Server Essentials 2012R2 arrived.

    It turns out (according to the installer) that you cannot directly upgrade Essentials 2012R1 to R2.

    We are happy with the current installation and do not want to upgrade or reinstall all the programs currently running on the server.

    My questions are these:

    1) Is there a correct link where a key can still be purchased for Essentials 2012R1?

    or

    2) Is there a way to upgrade from Essentials 2012R1 to R2 WITHOUT having to re-install everything?

    Thank you for your time...

    Thursday, May 11, 2017 5:43 PM

Answers

All replies

  • Hi,

    1) Is there a correct link where a key can still be purchased for Essentials 2012R1? 
    Please contact Microsoft Sales – find Microsoft sales office via below link:
    https://www.microsoft.com/en-us/about/officelocator

    Or, contact Microsoft Customer Service Representative:
    https://support.microsoft.com/en-us/help/13948/global-customer-service-phone-numbers

    2) Is there a way to upgrade from Essentials 2012R1 to R2 WITHOUT having to re-install everything?
    No, which you had mentioned is “in-place” upgrade, it is not supported for Windows Server Essentials server. if you want to keep current configuration and data, migration would be recommended.

    Migrate from Previous Versions to Windows Server 2012 R2 Essentials or Windows Server Essentials Experience:
    https://technet.microsoft.com/en-us/library/dn408633(v=ws.11).aspx

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by JFerguson42 Friday, May 12, 2017 12:32 PM
    Friday, May 12, 2017 6:39 AM
    Moderator
  • Hi,

    While I would encourage you to consider moving to a newer version, there may be hope for the one you have.  Server licenses, (as well as Applications) allow for downgrading to previous versions.  The below document says that while current and current - 1 are the versions listed on the download sites, I don't see anything in the document that says older versions are not allowed.

    https://blogs.technet.microsoft.com/licensing/2013/02/06/downgrade-rights-explained/

    There are other documents that explain this that are .pdf and links don't really post here.  Search for "Windows Server Downgrade...." and the like.  If the version you have is OEM (from a manufacturer) the terms of the OEM agreement will determine the use rights.  So will anything you purchase now.

    Finally, nothing that you read here should be assumed to be correct.  The correct source, as Eve points out, is Microsoft Licensing. 


    Larry Struckmeyer [MVP]-- --If your question is answered please mark the response as the answer so that others can benefit.

    Friday, May 12, 2017 10:29 AM
  • Thank you for the response.

    Still a lot of hoops to jump through but at least the hoops exist. There are a few programs on our server that are very difficult to move or re-install without disrupting all the current users. 

    "In Place" upgrades would make it much more attractive for businesses to upgrade to the latest versions when released. Without that, the "It is working, why change." mentality will always prevail.

    Thanks again...

    • Marked as answer by JFerguson42 Friday, May 12, 2017 12:32 PM
    • Unmarked as answer by JFerguson42 Friday, May 12, 2017 12:32 PM
    Friday, May 12, 2017 12:31 PM
  • Hi,

    Thank you for taking the time to have an update about this thread.

    I totally understand the inconvenience this problem has brought to you. 

    Windows Server Essentials is different from other OS version, such as Standard/Datacenter. Even for production release version of Windows Server Essentials, it does not support “in-place” upgrade. And, migration would be a way to upgrade system to later OS version. 

    Again, thank you for your feedback, I will post your suggestion to relate production department. Your suggestion is always welcome as it is helpful for improving the products and services. 

    If there is anything else we can do for you, please feel free to post in the forum.

    Best Regards,
    Eve Wang

    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, May 15, 2017 2:07 AM
    Moderator