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Disk controller error only when I login with RDC RRS feed

  • Question

  • I have a Windows Server 2008 R2 machine that I connect to from my laptop running Windows 7. Both are x64.  About 90% of the time I login remotely using RDC, I get event 11 in the System Event log, "The driver detected a controller error on \Device\Harddisk2\DR2.".  The system is a Dell T7400 Workstation, with a SAS 6/IR RAID controller.  4 Hitachi 1 TB disks are paired off as two RAID 1 drives.  I have:
    1. Updated the firmware and driver for the RAID controller to the latest
    2. Used driveragent to confirm all drivers are latest
    3. Ran disk diags (no errors found)
    4. Ran SMART monitoring (no errors found)
    5. I actually disabled Customer Experience Improvement Program service as it as showing up in the event log the same time

    The only other event logs in System at the time of login are Applicaiton Experience service entered the running state and User Logon Notification for Customer Experience Improvement Program (which I don't think is running!)

    Any ideas? I am beginning to thin this is a software glitch in something and the disks/RAID controller are fine.

    Thanks!
    Tuesday, February 9, 2010 11:57 AM