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Saving the documents via network places and via unc share fails randomly in sharepoint 2007 RRS feed

  • Question

  • Hi All,

    saving the documents via network places and via unc share fails randomly in sharepoint 2007:

      • Opening and uploading files via internet explorer always works fine
      • Opening and saving documents via ‘network places’ via UNC share fails randomly
      • When it fails, than sometimes it will work the next day, sometimes after logging out and back in of the terminal server voila session
    • Many users experience this issue. Not necessarily simultaneously.
    • They started using sharepoint since octobre 2012 and the issue has been there from the start.
    • Sometimes it happens to different users 3 times a day, sometimes they don’t experience the issue for a week
    • Error message is mostly ‘file or folder can not be found’ (not exactly, but close)

    If not a serverside issue, can you help me with the desktop requirements needed for this functionality to work? To point me in the right direct to troubleshoot from a desktop perspective?

    It’s about the problem of opening a sharepoint site via ‘network places’  in explorer.

    Thursday, February 14, 2013 6:54 AM