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Some docouments contain the parentheses are reverse RRS feed

  • Question

  • Anyone could explain the following event occurred some word documents in Thai language (Office 2007)?

    -Some word documents contain the parentheses is fine for a while, however when the users have opened to review later, the parentheses in the sentence are reverse.

     

    Any comments/suggestions?


    Thanks & Regards,

    W.A.

    Thursday, February 28, 2013 8:00 AM

Answers

  • Hi,

    I would like to confirm some information with you:

    1. Start Word in safe mode and then open the document. You can follow the steps here:

    Start > Run, type:

    Winword.exe /safe

    Click OK.

    After Word start, click File > Open, locate the document and open it.

    2. Which language input method do you use to type the parentheses, English or Thai? If it's Thai, switch to English input method and type the parentheses to see if it can be helpful.

    3. Test the document on another client. Does the issue occur?

    Best regards,


    Rex Zhang
    TechNet Community Support

    • Marked as answer by Rex Zhang Friday, March 8, 2013 5:47 AM
    Friday, March 1, 2013 2:27 AM

All replies

  • Hi,

    I would like to confirm some information with you:

    1. Start Word in safe mode and then open the document. You can follow the steps here:

    Start > Run, type:

    Winword.exe /safe

    Click OK.

    After Word start, click File > Open, locate the document and open it.

    2. Which language input method do you use to type the parentheses, English or Thai? If it's Thai, switch to English input method and type the parentheses to see if it can be helpful.

    3. Test the document on another client. Does the issue occur?

    Best regards,


    Rex Zhang
    TechNet Community Support

    • Marked as answer by Rex Zhang Friday, March 8, 2013 5:47 AM
    Friday, March 1, 2013 2:27 AM
  • Hi,
     
    As I have not heard from you for several days. I will go ahead and close this thread. If you have any questions, please feel free to reply to us and this thread will be re-opened.
     
    Best Regards,

    If you have any feedback on our support, please click here


    Rex Zhang
    TechNet Community Support

    Friday, March 8, 2013 5:47 AM
  • Hello Rex,

    Sorry for a long time not reply back.

    Let me answer your questions

    2. Which language input method do you use to type the parentheses, English or Thai? If it's Thai, switch to English input method and type the parentheses to see if it can be helpful.

    -Our customer types the parentheses in Thai with Cordia font and he has heard the workaround to switch to English input then type the parentheses. 

    3. Test the document on another client. Does the issue occur?

    -This issue occurred on another client.

    Rex, do you see any articles mention the issue like this and explain the possible cause? 

    Any ideas if we try to change Cordia to other fonts?

    Thanks & Regard

    A.Worawan

    Wednesday, March 27, 2013 12:25 PM