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Can you read my BUGCODE_USB_DRIVER BSOD dmp file on skydrive RRS feed

  • Question

  • I have a 64-bit Windows 7 Pro desktop from Puget Systems.  It's less than a year old.  I was getting the IRQL_NOT_LESS_OR_EQUAL BSOD until I traded my Logitech usb wireless keyboard and mouse for a Microsoft usb wireless keyboard and mouse.  I found that out by reading these forums.  It was fine for a while but now I'm getting the BUGCODE_USB_DRIVER BSOD.  I copied the dmp file to skydrive and was wondering if someone can read it and tell me what it's complaining about.  The URL is http://cid-71b5dfcdc44aac05.office.live.com/browse.aspx/Windows7dmps?nl=1&uc=1  It happens about once a day.  I'm hoping it's the same problem that others are having so I can try what was recommended for them.
    Friday, February 25, 2011 3:04 AM

Answers

  • Hi Gwen ,

    you get this error:

    Bug Check 0xFE: BUGCODE_USB_DRIVER

    This indicates that an error has occurred in a universal serial bus (USB) driver.

    Arguments:
    Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is using a physical memory address that was not allocated by the USBport driver.
    Arg2: fffffa800ade51a0, Device extension pointer of the host controller
    Arg3: 0000000080863b34, PCI Vendor,Product id for the controller

    8086 = Intel

    3b34 = USB Hub

    fffff880`0331ba18 fffff880`05654e4e nt!KeBugCheckEx
    fffff880`0331ba20 fffff880`04641fdf USBPORT!USBPORTSVC_MapHwPhysicalToVirtual +0x18a
    fffff880`0331ba60 fffff880`04641ba4 usbehci!EHCI_sMode_PollEndpointSlot+0x67
    fffff880`0331baf0 fffff880`04646a71 usbehci!EHCI_PollPerAsyEndpoint+0x84
    fffff880`0331bb70 fffff880`05628e8b usbehci!EHCI_PollEndpoint+0x41
    fffff880`0331bbb0 fffff880`0562d9b1 USBPORT!MPf_PollEndpoint+0x9b
    fffff880`0331bbe0 fffff880`05639043 USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
    fffff880`0331bc40 fffff880`05629f89 USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1af
    fffff880`0331bca0 fffff800`030cebfc USBPORT!USBPORT_Xdpc_Worker+0x1d9
    fffff880`0331bcd0 fffff800`030cbeea nt!KiRetireDpcList+0x1bc

    the problem is that we don't get the required Debug Data to see more details.

    Which USB devices do you use? Try to connect them to different USB ports.Also make a BIOS update to version P7P55D-E PRO 1602 BIOS. You use an odler version:

    BiosVersion = 1002  
    BiosReleaseDate = 05/21/2010
    BaseBoardManufacturer = ASUSTeK Computer INC.
    BaseBoardProduct = P7P55D-E PRO

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Leo Huang Friday, March 4, 2011 9:36 AM
    Friday, February 25, 2011 1:39 PM

All replies

  • Hi Gwen ,

    you get this error:

    Bug Check 0xFE: BUGCODE_USB_DRIVER

    This indicates that an error has occurred in a universal serial bus (USB) driver.

    Arguments:
    Arg1: 0000000000000005, USBBUGCODE_INVALID_PHYSICAL_ADDRESS The host controller is using a physical memory address that was not allocated by the USBport driver.
    Arg2: fffffa800ade51a0, Device extension pointer of the host controller
    Arg3: 0000000080863b34, PCI Vendor,Product id for the controller

    8086 = Intel

    3b34 = USB Hub

    fffff880`0331ba18 fffff880`05654e4e nt!KeBugCheckEx
    fffff880`0331ba20 fffff880`04641fdf USBPORT!USBPORTSVC_MapHwPhysicalToVirtual +0x18a
    fffff880`0331ba60 fffff880`04641ba4 usbehci!EHCI_sMode_PollEndpointSlot+0x67
    fffff880`0331baf0 fffff880`04646a71 usbehci!EHCI_PollPerAsyEndpoint+0x84
    fffff880`0331bb70 fffff880`05628e8b usbehci!EHCI_PollEndpoint+0x41
    fffff880`0331bbb0 fffff880`0562d9b1 USBPORT!MPf_PollEndpoint+0x9b
    fffff880`0331bbe0 fffff880`05639043 USBPORT!USBPORT_iSetGlobalEndpointStateTx+0x7c1
    fffff880`0331bc40 fffff880`05629f89 USBPORT!USBPORT_Core_UsbHcIntDpc_Worker+0x1af
    fffff880`0331bca0 fffff800`030cebfc USBPORT!USBPORT_Xdpc_Worker+0x1d9
    fffff880`0331bcd0 fffff800`030cbeea nt!KiRetireDpcList+0x1bc

    the problem is that we don't get the required Debug Data to see more details.

    Which USB devices do you use? Try to connect them to different USB ports.Also make a BIOS update to version P7P55D-E PRO 1602 BIOS. You use an odler version:

    BiosVersion = 1002  
    BiosReleaseDate = 05/21/2010
    BaseBoardManufacturer = ASUSTeK Computer INC.
    BaseBoardProduct = P7P55D-E PRO

    André


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Marked as answer by Leo Huang Friday, March 4, 2011 9:36 AM
    Friday, February 25, 2011 1:39 PM
  • Sorry it took so long for me to respond.  I've been at work.  Thanks for the info Andre.  I really appreciate it.  I'm only using 2 USB devices, my keyboard and my mouse.  Every once in a while I plug in my ipod, but I haven't been using it since this BSOD thing started happening.  I've tried the keyboard and mouse in two different sets of ports. I have more, so I'll try a third set.  Thanks for pointing out my old Bios version.  I'll update that too.  I'll see if all this works and report back to this forum, one way or the other.  Hopefully, it'll be several days and my report will be a happy one.  Thanks again.
    Saturday, February 26, 2011 12:04 AM
  • I have an update on my problem.  I installed Windows 7 SP1.  That didn't help.  Still got the BUGCOE_USB_DRIVER BSOD. So I took my last USB devices off the system.  I'm now using a wired keyboard and mouse with the round plugs.  I have zero USB devices.  It was great for a couple of days until I got a new error with my BSOD: IRQL_GT_ZERO_AT_SYSTEM_SERVICE.  I ended up not updating the BIOS.  I went to the ASUS site and they said not to use their updates unless they built the system.  I contacted the company that built the system and they scared me away from doing it, saying that I could trash my mother board.  I can't afford that. I copied the latest dmp file to skydrive. http://cid-71b5dfcdc44aac05.office.live.com/self.aspx/Windows7dmps/011211-27112-01.dmp  My plan now is to use the vendor's image disk and restore my system back to what it was when I got it.  It'll hopefully show if the error came with it or was introduced by something I did.  I can't figure out if I have one problem or multiple problems.  I get rid of one error and a new one shows up.  Thanks for your help.  I'll update when I figure this out, in case someone is having the same issues.
    Saturday, March 5, 2011 11:42 PM
  • the latest dump says you're still on Win7 RTM and you have the same issue.
    "A programmer is just a tool which converts caffeine into code"

    Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221
    Sunday, March 6, 2011 1:36 PM