locked
Word saving blank documents RRS feed

  • Question

  • This problem has caused me countless extra hours of work. 

    I open a blank document, create text content, and Save the file as .docx. I close the document. Upon reopening the document it is completely blank and the file size is 0kb. Unfortunately I saved about five files before I realized what was happening. They are all completely gone as far as I can tell and not saved as backups anywhere.

    Does anyone have any solutions to this problem? If not: Is Word corrupt? Do I need to install a new copy to avoid this problem in the future? It is obviously unusable when it works like this.

    Thursday, July 11, 2013 6:50 AM

Answers

  • Hi,

    Where do you save your documents?

    If it's a network place, please save the files to local drive or desktop instead.

    Best regards,


    Rex Zhang
    TechNet Community Support

    • Marked as answer by Rex Zhang Tuesday, July 23, 2013 1:48 AM
    Sunday, July 14, 2013 6:48 AM
  • This behavior sounds like you might be working from a Flash drive? If you don't eject flash drives properly, files don't get written.

    Kind Regards, Rich ... http://greatcirclelearning.com

    • Marked as answer by Rex Zhang Tuesday, July 23, 2013 1:48 AM
    Sunday, July 14, 2013 2:25 PM

All replies

  • Hi,

    Where do you save your documents?

    If it's a network place, please save the files to local drive or desktop instead.

    Best regards,


    Rex Zhang
    TechNet Community Support

    • Marked as answer by Rex Zhang Tuesday, July 23, 2013 1:48 AM
    Sunday, July 14, 2013 6:48 AM
  • This behavior sounds like you might be working from a Flash drive? If you don't eject flash drives properly, files don't get written.

    Kind Regards, Rich ... http://greatcirclelearning.com

    • Marked as answer by Rex Zhang Tuesday, July 23, 2013 1:48 AM
    Sunday, July 14, 2013 2:25 PM