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"This computer is not running genuine windows" again RRS feed

  • Question

  • I have  technet installed version of Win 7, and am getting the same message.  My diag report is below:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE22

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-DXMF9-T3RR8-3D4DC

    Windows Product Key Hash: SLXifzANm6OJmS5nzg5wcyef3N0=

    Windows Product ID: 00426-065-3085714-86953

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {F294D343-A5C3-4F5E-AA8E-B7B6A56BECD8}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x0

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office SharePoint Designer 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-8007007e_025D1FF3-237-8007007e_025D1FF3-238-2_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Prompt

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Prompt

    Allow scripting of Internet Explorer Webbrowser control: Allowed

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{F294D343-A5C3-4F5E-AA8E-B7B6A56BECD8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3D4DC</PKey><PID>00426-065-3085714-86953</PID><PIDType>5</PIDType><SID>S-1-5-21-4292971533-3741691050-1092835622</SID><SYSTEM/><BIOS/><HWID>8C583E2701844E76</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>MI09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0017-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office SharePoint Designer 2007</Name><Ver>12</Ver><Val>7F97BE0306186C2</Val><Hash>WALKzENg9ZmM7jhAa29cmOlgEW4=</Hash><Pid>89394-865-7789765-63030</Pid><PidType>8</PidType></Product></Products><Applications><App Id="17" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00172-065-308571-00-1033-7600.0000-0372010

    Installation ID: 003255330206719052310902355442515181717692830573736020

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 3D4DC

    License Status: Licensed

    Remaining Windows rearm count: 4

    Trusted time: 1/15/2012 4:22:23 PM

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE22

    HrOnline: N/A

    HealthStatus: 0x0002000000000000

    Event Time Stamp: 1:14:2012 08:09

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered Service: sppuinotify

     

     

    HWID Data-->

    HWID Hash Current: OAAAAAIABAABAAIAAAABAAAAAwABAAEAln3kCvbaxLSqfwiFROKMV5TvznASeAhc4IyCrV1X6oI=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC DELL   MI09    

      FACP DELL   MI09    

      HPET DELL   MI09    

      MCFG DELL   MI09    

      SLIC DELL   MI09   

      OEMB DELL   MI09    

      ASPT DELL   PerfTune

      WDTT DELL   OEMWDTT 

      SSDT DpgPmm CpuPm

     

     

    Sunday, January 15, 2012 11:41 PM

All replies

  • Hi,

     

    You can run SLUI 4.exe and re-activate Windows 7 by phone.

     

    Also please go to Windows 7 Genuine Advantage Validation Issues (Windows 7) Forum for further help:

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.  Thank you for your understanding.

     

     

     

    Regards,

    Leo   Huang


    Leo Huang

    TechNet Community Support

    Tuesday, January 17, 2012 8:09 AM
  • I have run SLUI and response is "Your Windows is now verified" or something like that.  Problem still exisits.  Many people still having the same problem.  What gives Microsoft?

    Latest MGADIAG below:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE22

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-DXMF9-T3RR8-3D4DC

    Windows Product Key Hash: SLXifzANm6OJmS5nzg5wcyef3N0=

    Windows Product ID: 00426-065-3085714-86953

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {F294D343-A5C3-4F5E-AA8E-B7B6A56BECD8}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x0

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office SharePoint Designer 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-8007007e_025D1FF3-237-8007007e_025D1FF3-238-2_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Prompt

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Prompt

    Allow scripting of Internet Explorer Webbrowser control: Allowed

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{F294D343-A5C3-4F5E-AA8E-B7B6A56BECD8}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3D4DC</PKey><PID>00426-065-3085714-86953</PID><PIDType>5</PIDType><SID>S-1-5-21-4292971533-3741691050-1092835622</SID><SYSTEM/><BIOS/><HWID>8C583E2701844E76</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>MI09   </OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0017-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office SharePoint Designer 2007</Name><Ver>12</Ver><Val>7F97BE0306186C2</Val><Hash>WALKzENg9ZmM7jhAa29cmOlgEW4=</Hash><Pid>89394-865-7789765-63030</Pid><PidType>8</PidType></Product></Products><Applications><App Id="17" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: a0cde89c-3304-4157-b61c-c8ad785d1fad

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00172-065-308571-00-1033-7600.0000-0372010

    Installation ID: 003255330206719052310902355442515181717692830573736020

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 3D4DC

    License Status: Licensed

    Remaining Windows rearm count: 4

    Trusted time: 1/21/2012 8:26:55 AM

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE22

    HrOnline: N/A

    HealthStatus: 0x0002000000000000

    Event Time Stamp: 1:21:2012 08:22

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered Service: sppuinotify

     

     

    HWID Data-->

    HWID Hash Current: OAAAAAIABAABAAIAAAABAAAAAwABAAEAln3kCvbaxLSqfwiFROKMV5TvznASeAhc4IyCrV1X6oI=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC DELL   MI09    

      FACP DELL   MI09    

      HPET DELL   MI09    

      MCFG DELL   MI09    

      SLIC DELL   MI09   

      OEMB DELL   MI09    

      ASPT DELL   PerfTune

      WDTT DELL   OEMWDTT 

      SSDT DpgPmm CpuPm

     

     

     

    Saturday, January 21, 2012 2:30 PM
  • Yes - full scan w/ Malwarebytes Pro.  No malware detected\.
    Saturday, January 21, 2012 8:08 PM