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DPM 2010 installation failure (SQL-server Reporting Services Problem) RRS feed

  • Question

  • Hi everyone,

    The last 2 days I have been trying to get DPM 2010 installed on a DC. I know this is not recommended, but for our company with the current setup it's the only way to do it.
    I have been reading some Microsoft articles (http://technet.microsoft.com/en-us/library/ff399416.aspx) about doing this but I fail to do so.

    I have made all of the right service accounts (I guess) and am doing everything in the guide but still get the same error message over and over again:
    Error message

    Setup has detected that the installation of Reporting Services is not correctly configured or no instance of Reporting Services is linked to DPM2010 of SQL Server
    

    I just can't get my head around it. This is the error message when I try to install DPM 2010 using an existing SQL-database which I have configured in the SQL 2008-server sp1 installation.

    I have enclosed some screenshots so you could maybe check some things that are not correct? Hopefully we can get this issue resolved, because it's driving me crazy to be honest!

    User Access on DPM2010 SQL-database
    Physical server which is ADC and where I need to install SQL-server and DPM: VMBACKUP
    The service account for DPM is: DPMSQLSvcsAcct
    Also have another service account: DPMR$VMBACKUP

    I have also enclosed the error log located in C:\DPMLogs\

    Wednesday, March 28, 2012 2:43 PM

All replies

  • This is the DOM error log:

    MSI (s) (D0:4C) [14:59:59:626]: Windows Installer reconfigured the product. Product Name: Microsoft Application Error Reporting. Product Version: 12.0.6015.5000. Product Language: 1033. Manufacturer: Microsoft Corporation. Reconfiguration success or error status: 0.
    
    MSI (s) (D0:4C) [14:59:59:627]: Deferring clean up of packages/files, if any exist
    MSI (s) (D0:4C) [14:59:59:628]: MainEngineThread is returning 0
    MSI (s) (D0:D8) [14:59:59:631]: RESTART MANAGER: Session closed.
    MSI (s) (D0:D8) [14:59:59:631]: No System Restore sequence number for this installation.
    === Logging stopped: 27/03/2012  14:59:59 ===
    MSI (s) (D0:D8) [14:59:59:632]: User policy value 'DisableRollback' is 0
    MSI (s) (D0:D8) [14:59:59:632]: Machine policy value 'DisableRollback' is 0
    MSI (s) (D0:D8) [14:59:59:632]: Incrementing counter to disable shutdown. Counter after increment: 0
    MSI (s) (D0:D8) [14:59:59:632]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (D0:D8) [14:59:59:633]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 
    MSI (s) (D0:D8) [14:59:59:633]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (s) (D0:D8) [14:59:59:634]: Restoring environment variables
    MSI (s) (D0:D8) [14:59:59:634]: Destroying RemoteAPI object.
    MSI (s) (D0:90) [14:59:59:635]: Custom Action Manager thread ending.
    MSI (c) (9C:04) [14:59:59:636]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1
    MSI (c) (9C:04) [14:59:59:637]: MainEngineThread is returning 0
    === Verbose logging stopped: 27/03/2012  14:59:59 ===
    
    [27/03/2012 14:59:59] Information : MsiInstallProduct returned 0.
    [27/03/2012 14:59:59] Information : End install.
    [27/03/2012 14:59:59] Information : **************************************************************************************
    [27/03/2012 14:59:59] Information : **************************************************************************************
    [27/03/2012 14:59:59] Information : Start Inspect.
    [27/03/2012 14:59:59] Information : Check processor configuration.
    [27/03/2012 14:59:59] Information : Query WMI provider for configuration of processor. (Namespace : \\localhost\root\cimv2).
    [27/03/2012 14:59:59] Information : Query for WMI class. (Query : SELECT * FROM Win32_Processor).
    [27/03/2012 15:00:00] Data : Clock speed of processor = 2500
    [27/03/2012 15:00:00] Data : Manufacturer of processor = GenuineIntel
    [27/03/2012 15:00:00] Information : Check the amount of RAM.
    [27/03/2012 15:00:00] Information : Query WMI provider for configuration of memory. (Namespace : \\localhost\root\cimv2).
    [27/03/2012 15:00:00] Information : Query for WMI class. (Query : SELECT * FROM Win32_OperatingSystem).
    [27/03/2012 15:00:00] Data : Found memory = 14677964
    [27/03/2012 15:00:00] Data : Total amount of memory = 14677964
    [27/03/2012 15:00:00] Information : Check the version of Microsoft Management Console on the machine.
    [27/03/2012 15:00:00] Data : Version of Microsoft Management Console on the machine = 6.1.7600.16385
    [27/03/2012 15:00:00] Data : Required version of Microsoft Management Console = 5.2.3790.2560
    [27/03/2012 15:00:00] Information : MMC correct version is detected.
    [27/03/2012 15:00:00] Information : Check if this machine is part of active directory.
    [27/03/2012 15:00:00] Data : Looking for Active Directory node = LDAP://RootDSE
    [27/03/2012 15:00:00] Information : Active Directory is detected on this machine.
    [27/03/2012 15:00:00] Information : Check if the machine role is Domain Controller.
    [27/03/2012 15:00:00] Information : Query for WMI class. (Query : SELECT * FROM Win32_ComputerSystem).
    [27/03/2012 15:00:00] Data : Localhost in Computer role = 4
    [27/03/2012 15:00:00] * Warning : DPM Setup has detected that this computer is a domain controller.Make sure that you have followed the steps given in the link below before proceeding with the DPM Setup.
    [27/03/2012 15:00:00] Information : The machine role is a Domain Controller.
    [27/03/2012 15:00:00] Information : Check if Volsnap QFE is applied.
    [27/03/2012 15:00:00] Information : Volsnap QFE is applied on this system.
    [27/03/2012 15:00:00] Information : Check if Logical Disk Manager (LDM) QFE is applied.
    [27/03/2012 15:00:00] Information : LDM QFE is applied on this system.
    [27/03/2012 15:00:00] Information : Check if KB962975 QFE is applied.
    [27/03/2012 15:00:00] Information : KB962975 QFE is applied on this system.
    [27/03/2012 15:00:00] Information : Check if KB975759 QFE is applied.
    [27/03/2012 15:00:00] Information : KB975759 QFE is applied on this system.
    [27/03/2012 15:00:00] Information : Check if KB955543 QFE is applied.
    [27/03/2012 15:00:00] Information : KB955543 QFE is applied on this system.
    [27/03/2012 15:00:00] Information : Detect if Powershell is installed.
    [27/03/2012 15:00:00] Data : Installed Version of Windows Powershell. = 6.1.7600.16385
    [27/03/2012 15:00:00] Data : Minimum Required version of Windows Powershell. = 6.0.6002.18111
    [27/03/2012 15:00:00] Information : Required version of Powershell software is installed on this system.
    [27/03/2012 15:00:00] Information : Check if reboot is required because of Dot Net installation.
    [27/03/2012 15:00:00] Information : Reading the registry key Software\Microsoft\Microsoft Data Protection Manager\Setup\DotNetRequiredReboot.
    [27/03/2012 15:00:00] Information : Registry Key Software\Microsoft\Microsoft Data Protection Manager\Setup\DotNetRequiredReboot is absent.
    [27/03/2012 15:00:00] Information : Reboot is not required.
    [27/03/2012 15:00:00] Information : Detect if SIS Service is running.
    [27/03/2012 15:00:00] Information : Detect if SIS Filter service SIS is running.
    [27/03/2012 15:00:00] Information : SIS Service SIS is running on this system.
    [27/03/2012 15:00:00] Information : Check the version of Windows Installer on the machine.
    [27/03/2012 15:00:00] Data : Version of Windows Installer on the machine = 5.0.7601.17514
    [27/03/2012 15:00:00] Data : Required version of Windows Installer = 4.5.6001.18000
    [27/03/2012 15:00:00] Information : Windows Installer correct version is detected.
    [27/03/2012 15:00:00] Information : Check if Removable Storage Service (Rsm) is disabled or not.
    [27/03/2012 15:00:00] Information : Query WMI provider for Service Details. (Namespace : \\VMBACKUP\root\cimv2).
    [27/03/2012 15:00:00] Information : Query for WMI class. (Query : SELECT * FROM Win32_Service WHERE Name='NtmsSvc').
    [27/03/2012 15:00:01] * Exception : Expecting the following exception. Ignoring intentionally.  => Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.ServiceNotFoundException: NtmsSvc : Service not found
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.GetServiceConfig(String serviceName, String machineName, ConnectionOptions wmiConnectionOptions)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectConfigs.CheckRsmServiceConfig(InspectContext context)
    [27/03/2012 15:00:01] Information : Check if reboot is required.
    [27/03/2012 15:00:01] Information : Reading the registry key Software\Microsoft\Microsoft Data Protection Manager\Setup\RebootRequired.
    [27/03/2012 15:00:01] Information : Registry Key Software\Microsoft\Microsoft Data Protection Manager\Setup\RebootRequired is absent.
    [27/03/2012 15:00:01] Information : Reboot is not required.
    [27/03/2012 15:00:01] Information : Check if SQL Server 2008 is installed.
    [27/03/2012 15:00:01] Information : Query WMI provider for SQL Server 2008. (Namespace : \\VMBACKUP\root\Microsoft\SqlServer\ComputerManagement10).
    [27/03/2012 15:00:01] Information : Query for WMI class. (Query : Select * from SqlServiceAdvancedProperty where ServiceName='{0}' and PropertyName='Version').
    [27/03/2012 15:00:01] Information : SQL Server 2008 MSDPM2010 instance is not present on this system.
    [27/03/2012 15:00:01] *** Error : Setup has detected that the instance provided is not a SQL Server 2008 instance. Please provide a SQL Server 2008 instance having Service Pack 1 installed.
    [27/03/2012 15:00:01] Information : Check if SQL Server 2008 Tools is installed.
    [27/03/2012 15:00:01] Information : SQL Server 2008 Tools is installed
    [27/03/2012 15:00:01] Information : Check if SQL Server 2008 SP1 is applied.
    [27/03/2012 15:00:01] Information : Query WMI provider for SQL Server 2008 SP1. (Namespace : \\VMBACKUP\root\Microsoft\SqlServer\ComputerManagement10).
    [27/03/2012 15:00:01] Information : Query for WMI class. (Query : Select * From SqlServiceAdvancedProperty Where ServiceName='MSSQL$MSDPM2010' AND PropertyName = 'SPLEVEL').
    [27/03/2012 15:00:02] Information : Sql Server 2008 Service Pack Level is 0
    [27/03/2012 15:00:02] Information : SQL Server 2008 SP1 is not present on MSDPM2010 instance of this system.
    [27/03/2012 15:00:02] *** Error : Setup has detected that SQL Server 2008 Service Pack 1 has not been installed on the VMBACKUP\MSDPM2010 instance.Install SQL Server 2008 Service Pack 1 or higher and try again.
    [27/03/2012 15:00:02] Information : Check SQL Server Agent service configuration.
    [27/03/2012 15:00:02] Data : SQL Server instance name = MSDPM2010
    [27/03/2012 15:00:02] Information : Query WMI provider for Service Details. (Namespace : \\VMBACKUP\root\cimv2).
    [27/03/2012 15:00:02] Information : Query for WMI class. (Query : SELECT * FROM Win32_Service WHERE Name='SQLAgent$MSDPM2010').
    [27/03/2012 15:00:02] * Exception : Expecting the following exception. Ignoring intentionally.  => Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.ServiceNotFoundException: SQLAgent$MSDPM2010 : Service not found
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.GetServiceConfig(String serviceName, String machineName, ConnectionOptions wmiConnectionOptions)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectConfigs.CheckSqlAgentServiceConfig(InspectContext context)
    [27/03/2012 15:00:02] *** Error : Service SQLAgent$MSDPM2010 is not installed. The SQL Server 2008 installation is not valid.Uninstall SQL Server 2008 and then run DPM Setup again.
    [27/03/2012 15:00:02] Information : SQL Server Agent service configuration is not correct.
    [27/03/2012 15:00:02] Information : Check SQL Server service configuration.
    [27/03/2012 15:00:02] Data : SQL Server instance name = MSDPM2010
    [27/03/2012 15:00:02] Information : Query WMI provider for Service Details. (Namespace : \\VMBACKUP\root\cimv2).
    [27/03/2012 15:00:02] Information : Query for WMI class. (Query : SELECT * FROM Win32_Service WHERE Name='MSSQL$MSDPM2010').
    [27/03/2012 15:00:02] * Exception : Expecting the following exception. Ignoring intentionally.  => Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.ServiceNotFoundException: MSSQL$MSDPM2010 : Service not found
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.GetServiceConfig(String serviceName, String machineName, ConnectionOptions wmiConnectionOptions)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectConfigs.CheckSqlServerServiceConfig(InspectContext context)
    [27/03/2012 15:00:02] *** Error : Service MSSQL$MSDPM2010 is not installed. The SQL Server 2008 installation is not valid.Uninstall SQL Server 2008 and then run DPM Setup again.
    [27/03/2012 15:00:02] Information : SQL Server service configuration is not correct.
    [27/03/2012 15:00:02] Information : Detect if SQL Server is evaluation edition
    [27/03/2012 15:00:02] Information : Check for existing database.
    [27/03/2012 15:00:02] Information : Starting service
    [27/03/2012 15:00:02] Data : Service name = MSSQL$MSDPM2010
    [27/03/2012 15:00:02] * Exception : Expecting the following exception. Ignoring intentionally.  => Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.ServiceNotFoundException: MSSQL$MSDPM2010 ---> System.InvalidOperationException: Service MSSQL$MSDPM2010 was not found on computer 'VMBACKUP'. ---> System.ComponentModel.Win32Exception: The specified service does not exist as an installed service
       --- End of inner exception stack trace ---
       at System.ServiceProcess.ServiceController.GenerateNames()
       at System.ServiceProcess.ServiceController.get_ServiceName()
       at System.ServiceProcess.ServiceController.GenerateStatus()
       at System.ServiceProcess.ServiceController.get_Status()
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.StartService(String serviceName, String machineName, Boolean restart)
       --- End of inner exception stack trace ---
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.CheckServiceStartError(String serviceName, InvalidOperationException invalidOperationException)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.StartService(String serviceName, String machineName, Boolean restart)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.StartSqlService(String instanceName, String sqlServerMachineName)
    [27/03/2012 15:00:02] Information : Dpmdb does not exist on this system.
    [27/03/2012 15:00:02] Information : Check if SQL Server 2008 Reporting Services is installed.
    [27/03/2012 15:00:02] Information : Query WMI provider for path of configuration file for SQL Server 2008 Reporting Services. (Namespace : \\VMBACKUP\root\Microsoft\SqlServer\ReportServer\RS_MSDPM2010\v10\admin).
    [27/03/2012 15:00:02] Information : Query for WMI class. (Query : SELECT * FROM MSReportServer_ConfigurationSetting WHERE InstanceName='MSDPM2010').
    [27/03/2012 15:00:02] * Exception :  => System.Management.ManagementException: Invalid namespace 
       at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
       at System.Management.ManagementScope.InitializeGuts(Object o)
       at System.Management.ManagementScope.Initialize()
       at System.Management.ManagementObjectSearcher.Initialize()
       at System.Management.ManagementObjectSearcher.Get()
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.GetRosettaConfigFilePath(String sqlServerMachineName, String sqlInstanceName, ConnectionOptions connectionOptions)
    [27/03/2012 15:00:02] * Exception : Expecting the following exception. Ignoring intentionally.  => Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.ReportServerNotInstalledException: Report server is not installed ---> System.Management.ManagementException: Invalid namespace 
       at System.Management.ManagementException.ThrowWithExtendedInfo(ManagementStatus errorCode)
       at System.Management.ManagementScope.InitializeGuts(Object o)
       at System.Management.ManagementScope.Initialize()
       at System.Management.ManagementObjectSearcher.Initialize()
       at System.Management.ManagementObjectSearcher.Get()
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.GetRosettaConfigFilePath(String sqlServerMachineName, String sqlInstanceName, ConnectionOptions connectionOptions)
       --- End of inner exception stack trace ---
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.GetRosettaConfigFilePath(String sqlServerMachineName, String sqlInstanceName, ConnectionOptions connectionOptions)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectReportingPrerequisites.CheckSqlServerReportingServices(InspectContext context)
    [27/03/2012 15:00:02] Information : SQL Server 2008 Reporting Services MSDPM2010 instance is not installed.
    [27/03/2012 15:00:02] *** Error : Setup has detected that the installation of Reporting Services is not correctly configured or no instance of Reporting Services is linked to MSDPM2010 of SQL Server.1)To use the local dedicated MSDPM2010 instance with DPM, uninstall SQL Server and run setup again. 
    2)To use the option of installing DPM with an existing instance of SQL Server, make sure that the Reporting Services instance is also installed and linked correctly. For details, refer to DPM Setup Help.
    [27/03/2012 15:00:02] Information : Check SQL Server 2008 Reporting Services report server service configuration.
    [27/03/2012 15:00:02] Information : Query WMI provider for Service Details. (Namespace : \\VMBACKUP\root\cimv2).
    [27/03/2012 15:00:02] Information : Query for WMI class. (Query : SELECT * FROM Win32_Service WHERE Name='ReportServer$MSDPM2010').
    [27/03/2012 15:00:02] * Exception : Expecting the following exception. Ignoring intentionally.  => Microsoft.Internal.EnterpriseStorage.Dls.Setup.Exceptions.ServiceNotFoundException: ReportServer$MSDPM2010 : Service not found
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectHelper.GetServiceConfig(String serviceName, String machineName, ConnectionOptions wmiConnectionOptions)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectReportingPrerequisites.CheckRosettaServicesConfig(InspectContext context)
    [27/03/2012 15:00:02] *** Error : Service ReportServer$MSDPM2010 is not installed. The SQL Server 2008 Reporting Services installation is not valid.Uninstall SQL Server 2008 Reporting Services and then run DPM Setup again.
    [27/03/2012 15:00:02] Information : Report Server service configuration is not correct.
    [27/03/2012 15:00:02] Information : End Inspect.
    [27/03/2012 15:00:02] Information : **************************************************************************************
    [27/03/2012 15:00:02] Information : Instantiating inspect component.
    [27/03/2012 15:00:02] Data : Path of output xml = \PostInstallInspect.xml
    [27/03/2012 15:00:03] Information : <<< Dialog >>> Inspect Page : Leaving
    [27/03/2012 15:00:03] Information : <<< Dialog >>> User Information Page : Entering
    [27/03/2012 15:00:03] Data : Purchased Client Agent Licenses = 0
    [27/03/2012 15:00:03] Data : Purchased Standard Agent Licenses = 0
    [27/03/2012 15:00:03] Data : Purchased Enterprise Agent Licenses = 0
    [27/03/2012 15:00:09] Information : <<< Dialog >>> User Information Page : Leaving
    [27/03/2012 15:00:09] Data : Purchased Client Agent Licenses = 0
    [27/03/2012 15:00:09] Data : Purchased Standard Agent Licenses = 0
    [27/03/2012 15:00:09] Data : Purchased Enterprise Agent Licenses = 0
    [27/03/2012 15:00:09] Information : <<< Dialog >>> Install location Page : Entered
    [27/03/2012 15:00:09] Information : Check if the media is removable
    [27/03/2012 15:00:09] Data : Folder Path = C:\Program Files\Microsoft DPM
    [27/03/2012 15:00:09] Data : Drive Name = C:\
    [27/03/2012 15:00:09] Data : Drive Type = 3
    [27/03/2012 15:00:09] Information : Check attributes of the directory
    [27/03/2012 15:00:09] Data : Folder Path = C:\Program Files\Microsoft DPM
    [27/03/2012 15:00:09] * Exception : Ignoring the following exception intentionally => System.IO.FileNotFoundException: Could not find file 'C:\Program Files\Microsoft DPM'.
    File name: 'C:\Program Files\Microsoft DPM'
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [27/03/2012 15:00:09] Information : Query free disk space
    [27/03/2012 15:00:09] Data : Folder Path = C:\Program Files\Microsoft DPM
    [27/03/2012 15:00:09] Data : Free Space = 2373
    [27/03/2012 15:00:09] Information : Query free disk space
    [27/03/2012 15:00:09] Data : Folder Path = C:\Windows\system32
    [27/03/2012 15:00:09] Data : Free Space = 2373
    [27/03/2012 15:00:09] Information : Check if the media is removable
    [27/03/2012 15:00:09] Data : Folder Path = C:\Program Files\Microsoft DPM\DPM\DPMDB
    [27/03/2012 15:00:09] Data : Drive Name = C:\
    [27/03/2012 15:00:09] Data : Drive Type = 3
    [27/03/2012 15:00:09] Information : Check attributes of the directory
    [27/03/2012 15:00:09] Data : Folder Path = C:\Program Files\Microsoft DPM\DPM\DPMDB
    [27/03/2012 15:00:09] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Microsoft DPM\DPM\DPMDB'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [27/03/2012 15:00:09] Information : Query free disk space
    [27/03/2012 15:00:09] Data : Folder Path = C:\Program Files\Microsoft DPM\DPM\DPMDB
    [27/03/2012 15:00:09] Data : Free Space = 2373
    [27/03/2012 15:00:11] Information : Check if the media is removable
    [27/03/2012 15:00:11] Data : Folder Path = C:\Program Files\Microsoft DPM
    [27/03/2012 15:00:11] Data : Drive Name = C:\
    [27/03/2012 15:00:11] Data : Drive Type = 3
    [27/03/2012 15:00:11] Information : Check attributes of the directory
    [27/03/2012 15:00:11] Data : Folder Path = C:\Program Files\Microsoft DPM
    [27/03/2012 15:00:11] * Exception : Ignoring the following exception intentionally => System.IO.FileNotFoundException: Could not find file 'C:\Program Files\Microsoft DPM'.
    File name: 'C:\Program Files\Microsoft DPM'
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [27/03/2012 15:00:11] Information : Query free disk space
    [27/03/2012 15:00:11] Data : Folder Path = C:\Program Files\Microsoft DPM
    [27/03/2012 15:00:11] Data : Free Space = 2373
    [27/03/2012 15:00:11] Information : Query free disk space
    [27/03/2012 15:00:11] Data : Folder Path = C:\Windows\system32
    [27/03/2012 15:00:11] Data : Free Space = 2373
    [27/03/2012 15:00:17] Information : Check if the media is removable
    [27/03/2012 15:00:17] Data : Folder Path = D:\Program Files\Microsoft DPM
    [27/03/2012 15:00:17] Data : Drive Name = D:\
    [27/03/2012 15:00:17] Data : Drive Type = 3
    [27/03/2012 15:00:17] Information : Check attributes of the directory
    [27/03/2012 15:00:17] Data : Folder Path = D:\Program Files\Microsoft DPM
    [27/03/2012 15:00:17] Data : File Attributes = Directory
    [27/03/2012 15:00:17] Information : Query free disk space
    [27/03/2012 15:00:17] Data : Folder Path = D:\Program Files\Microsoft DPM
    [27/03/2012 15:00:17] Data : Free Space = 786513
    [27/03/2012 15:00:17] Information : Query free disk space
    [27/03/2012 15:00:17] Data : Folder Path = C:\Windows\system32
    [27/03/2012 15:00:17] Data : Free Space = 2373
    [27/03/2012 15:00:18] Information : Check if the media is removable
    [27/03/2012 15:00:18] Data : Folder Path = D:\Program Files\Microsoft DPM
    [27/03/2012 15:00:18] Data : Drive Name = D:\
    [27/03/2012 15:00:18] Data : Drive Type = 3
    [27/03/2012 15:00:18] Information : Check attributes of the directory
    [27/03/2012 15:00:18] Data : Folder Path = D:\Program Files\Microsoft DPM
    [27/03/2012 15:00:18] Data : File Attributes = Directory
    [27/03/2012 15:00:18] Information : Check if the media is removable
    [27/03/2012 15:00:18] Data : Folder Path = C:\Program Files\Microsoft DPM\DPM\DPMDB
    [27/03/2012 15:00:18] Data : Drive Name = C:\
    [27/03/2012 15:00:18] Data : Drive Type = 3
    [27/03/2012 15:00:18] Information : Check attributes of the directory
    [27/03/2012 15:00:18] Data : Folder Path = C:\Program Files\Microsoft DPM\DPM\DPMDB
    [27/03/2012 15:00:18] * Exception : Ignoring the following exception intentionally => System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Program Files\Microsoft DPM\DPM\DPMDB'.
       at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
       at System.IO.File.GetAttributes(String path)
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Wizard.InstallLocationValidation.CheckForDirectoryAttributes(String path)
    [27/03/2012 15:00:18] Information : Check the filesystem on which DPM and prerequisites are installed
    [27/03/2012 15:00:18] Information : D:\Program Files\Microsoft DPM
    [27/03/2012 15:00:18] Information : C:\Windows\system32
    [27/03/2012 15:00:18] Information : Query free disk space
    [27/03/2012 15:00:18] Data : Folder Path = D:\Program Files\Microsoft DPM
    [27/03/2012 15:00:18] Data : Free Space = 786513
    [27/03/2012 15:00:18] Information : Query free disk space
    [27/03/2012 15:00:18] Data : Folder Path = C:\Program Files\Microsoft DPM\DPM\DPMDB
    [27/03/2012 15:00:18] Data : Free Space = 2373
    [27/03/2012 15:00:18] Information : Query free disk space
    [27/03/2012 15:00:18] Data : Folder Path = C:\Windows\system32
    [27/03/2012 15:00:18] Data : Free Space = 2373
    [27/03/2012 15:00:18] Data : Location of program files = D:\Program Files\Microsoft DPM
    [27/03/2012 15:00:18] Data : Location of database files = C:\Program Files\Microsoft DPM\DPM\DPMDB
    [27/03/2012 15:00:18] Information : <<< Dialog >>> Install location Page : Leaving
    [27/03/2012 15:00:27] Data : Path of inspection output xml = C:\\DPMLogs\RemoteDbInspectReport.xml
    [27/03/2012 15:00:27] Information : Instantiating inspect component.
    [27/03/2012 15:00:27] Data : Path of output xml = C:\\DPMLogs\RemoteDbInspectReport.xml
    [27/03/2012 15:00:27] Information : **************************************************************************************
    [27/03/2012 15:00:27] Information : Start Inspect.
    [27/03/2012 15:00:27] Information : Check if SQL Server 2008 is installed.
    [27/03/2012 15:00:27] Information : Query WMI provider for SQL Server 2008. (Namespace : \\localhost\root\Microsoft\SqlServer\ComputerManagement10).
    [27/03/2012 15:00:27] Information : Query for WMI class. (Query : Select * from SqlServiceAdvancedProperty where ServiceName='{0}' and PropertyName='Version').
    [27/03/2012 15:00:28] Information : SQL Server 2008 DPM2010 instance is present on this system.
    [27/03/2012 15:00:28] Information : Check if SQL Server 2008 SP1 is applied.
    [27/03/2012 15:00:28] Information : Query WMI provider for SQL Server 2008 SP1. (Namespace : \\localhost\root\Microsoft\SqlServer\ComputerManagement10).
    [27/03/2012 15:00:28] Information : Query for WMI class. (Query : Select * From SqlServiceAdvancedProperty Where ServiceName='MSSQL$DPM2010' AND PropertyName = 'SPLEVEL').
    [27/03/2012 15:00:28] Information : Sql Server 2008 Service Pack Level is 3
    [27/03/2012 15:00:28] Information : SQL Server 2008 SP1 is present on DPM2010 instance of this system.
    [27/03/2012 15:00:28] Information : Check SQL Server Agent service configuration.
    [27/03/2012 15:00:28] Data : SQL Server instance name = DPM2010
    [27/03/2012 15:00:28] Information : Query WMI provider for Service Details. (Namespace : \\localhost\root\cimv2).
    [27/03/2012 15:00:28] Information : Query for WMI class. (Query : SELECT * FROM Win32_Service WHERE Name='SQLAgent$DPM2010').
    [27/03/2012 15:00:29] Data : Credentials of the service = MANAGEMENT\DPMSQLSvcsAcct
    [27/03/2012 15:00:29] Information : SQL Server Agent service configuration is correct.
    [27/03/2012 15:00:29] Information : Check SQL Server service configuration.
    [27/03/2012 15:00:29] Data : SQL Server instance name = DPM2010
    [27/03/2012 15:00:29] Information : Query WMI provider for Service Details. (Namespace : \\localhost\root\cimv2).
    [27/03/2012 15:00:29] Information : Query for WMI class. (Query : SELECT * FROM Win32_Service WHERE Name='MSSQL$DPM2010').
    [27/03/2012 15:00:29] Data : Credentials of the service = MANAGEMENT\DPMSQLSvcsAcct
    [27/03/2012 15:00:29] Information : SQL Server service configuration is correct.
    [27/03/2012 15:00:29] Information : Detect if SQL Server is evaluation edition
    [27/03/2012 15:00:29] Information : Check the disk space for remote database.
    [27/03/2012 15:00:29] Information : Remote Db disk space required : 900 MB disk space available = 786513 MB
    [27/03/2012 15:00:29] Information : Check the Named Pipes protocol for remote database.
    [27/03/2012 15:00:29] Information : Query WMI provider for Service Details. (Namespace : \\localhost\root\cimv2).
    [27/03/2012 15:00:29] Information : Query for WMI class. (Query : SELECT * FROM Win32_Service WHERE Name='MSSQL$DPM2010').
    [27/03/2012 15:00:29] Information : Check for existing database.
    [27/03/2012 15:00:29] Information : Starting service
    [27/03/2012 15:00:29] Data : Service name = MSSQL$DPM2010
    [27/03/2012 15:00:29] Data : Current status of service = Running
    [27/03/2012 15:00:29] Information : Service is already running
    [27/03/2012 15:00:29] Data : Database connection string = Pooling = false;Integrated Security=SSPI;database=master;server=np:localhost\DPM2010
    [27/03/2012 15:00:29] Information : Dpmdb does not exist on this system.
    [27/03/2012 15:00:29] Information : DPM database DPMDB is missing or corrupt.If you are performing a clean installation of DPM, you must delete the DPM database before you run Setup. If you are upgrading or repairing an existing installation of DPM, you must restore a valid DPM database, and then proceed with Setup.
    [27/03/2012 15:00:29] Information : Check whether the remote db msi has been installed.
    [27/03/2012 15:00:29] Information : Check DPM Database Version.
    [27/03/2012 15:00:29] Data : Database connection string = Pooling = false;Integrated Security=SSPI;database=DPMDB;server=localhost\DPM2010
    [27/03/2012 15:00:29] * Exception : Expecting the following exception. Ignoring intentionally.  => System.Data.SqlClient.SqlException: Cannot open database "DPMDB" requested by the login. The login failed.
    Login failed for user 'MANAGEMENT\DPMSQLSvcsAcct'.
       at System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection)
       at System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj)
       at System.Data.SqlClient.TdsParser.Run(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj)
       at System.Data.SqlClient.SqlInternalConnectionTds.CompleteLogin(Boolean enlistOK)
       at System.Data.SqlClient.SqlInternalConnectionTds.AttemptOneLogin(ServerInfo serverInfo, String newPassword, Boolean ignoreSniOpenTimeout, Int64 timerExpire, SqlConnection owningObject)
       at System.Data.SqlClient.SqlInternalConnectionTds.LoginNoFailover(String host, String newPassword, Boolean redirectedUserInstance, SqlConnection owningObject, SqlConnectionString connectionOptions, Int64 timerStart)
       at System.Data.SqlClient.SqlInternalConnectionTds.OpenLoginEnlist(SqlConnection owningObject, SqlConnectionString connectionOptions, String newPassword, Boolean redirectedUserInstance)
       at System.Data.SqlClient.SqlInternalConnectionTds..ctor(DbConnectionPoolIdentity identity, SqlConnectionString connectionOptions, Object providerInfo, String newPassword, SqlConnection owningObject, Boolean redirectedUserInstance)
       at System.Data.SqlClient.SqlConnectionFactory.CreateConnection(DbConnectionOptions options, Object poolGroupProviderInfo, DbConnectionPool pool, DbConnection owningConnection)
       at System.Data.ProviderBase.DbConnectionFactory.CreateNonPooledConnection(DbConnection owningConnection, DbConnectionPoolGroup poolGroup)
       at System.Data.ProviderBase.DbConnectionFactory.GetConnection(DbConnection owningConnection)
       at System.Data.ProviderBase.DbConnectionClosed.OpenConnection(DbConnection outerConnection, DbConnectionFactory connectionFactory)
       at System.Data.SqlClient.SqlConnection.Open()
       at Microsoft.Internal.EnterpriseStorage.Dls.DB.SqlContext.Open()
       at Microsoft.Internal.EnterpriseStorage.Dls.Setup.Inspect.InspectDls.CheckDBVersion(InspectContext context)
    [27/03/2012 15:00:29] Information : detectResult = DPMDBAbsent
    [27/03/2012 15:00:29] *** Error : DPM Setup has detected that the DPM database files are missing from the selected instance of SQL Server 2008.Make sure that the correct database files are attached to the selected instance of SQL Server and then install DPM 2010 again.
    [27/03/2012 15:00:29] Information : Checking if DPM db backup is needed.
    [27/03/2012 15:00:29] Information : This is not upgrade path, so no DB Backup needed
    [27/03/2012 15:00:29] Information : DPM DB Backup is not needed.
    [27/03/2012 15:00:29] Information : Check if SQL Server 2008 Reporting Services is installed.
    [27/03/2012 15:00:29] Information : Query WMI provider for path of configuration file for SQL Server 2008 Reporting Services. (Namespace : \\localhost\root\Microsoft\SqlServer\ReportServer\RS_DPM2010\v10\admin).
    [27/03/2012 15:00:29] Information : Query for WMI class. (Query : SELECT * FROM MSReportServer_ConfigurationSetting WHERE InstanceName='DPM2010').
    [27/03/2012 15:00:29] Data : Path of configuration file for SQL Server 2008 Reporting Services = D:\Program Files\Microsoft SQL Server\MSRS10.MSRS10\Reporting Services\ReportServer\RSReportServer.config
    [27/03/2012 15:00:29] Information : Query WMI provider for instance linked to SQL Server 2008 Reporting Services. (Namespace : \\localhost\root\Microsoft\SqlServer\ReportServer\RS_DPM2010\v10\admin).
    [27/03/2012 15:00:29] Information : Query for WMI class. (Query : SELECT * FROM MSReportServer_ConfigurationSetting WHERE InstanceName='DPM2010').
    [27/03/2012 15:00:29] Data : Database server for SQL Server 2008 Reporting Services = VMBACKUP\DPM2010
    [27/03/2012 15:00:29] Information : SQL Server 2008 Reporting Services DPM2010 instance is installed and linked to SQL Server VMBACKUP\DPM2010.
    [27/03/2012 15:00:29] *** Error : Setup has detected that the installation of Reporting Services is not correctly configured or no instance of Reporting Services is linked to DPM2010 of SQL Server.1)To use the local dedicated DPM2010 instance with DPM, uninstall SQL Server and run setup again. 
    2)To use the option of installing DPM with an existing instance of SQL Server, make sure that the Reporting Services instance is also installed and linked correctly. For details, refer to DPM Setup Help.
    [27/03/2012 15:00:29] Information : Check SQL Server 2008 Reporting Services report server service configuration.
    [27/03/2012 15:00:29] Information : Query WMI provider for Service Details. (Namespace : \\localhost\root\cimv2).
    [27/03/2012 15:00:29] Information : Query for WMI class. (Query : SELECT * FROM Win32_Service WHERE Name='ReportServer$DPM2010').
    [27/03/2012 15:00:29] Data : Credentials of the service = MANAGEMENT\DPMSQLSvcsAcct
    [27/03/2012 15:00:29] Information : Report Server service configuration is correct.
    [27/03/2012 15:00:29] Information : Check Reporting SecureConnectionLevel.
    [27/03/2012 15:00:29] Information : Getting the reporting secure connection level for localhost/DPM2010
    [27/03/2012 15:00:29] Information : Setup detected that the Reporting SecureConnectionLevel is 0.
    [27/03/2012 15:00:29] Information : End Inspect.
    [27/03/2012 15:00:29] Information : **************************************************************************************
    

    Wednesday, March 28, 2012 3:13 PM
  • Anyone has a solution for this problem? Thanks so much in advance!
    • Proposed as answer by Ivrel Friday, November 23, 2012 6:59 AM
    • Unproposed as answer by Ivrel Friday, November 23, 2012 7:01 AM
    Thursday, March 29, 2012 12:51 PM
  • Don't know if you are still searching for a solution. Haf today the same problem problem, solved it by using the computer name instead of localhost when asked for the sql instance.
    • Proposed as answer by Ivrel Friday, November 23, 2012 7:01 AM
    Friday, November 23, 2012 7:01 AM
  • 1) You cannot start SQL Server Reporting Services after you apply the update that is discussed in KB 2677070.

    2)  Open ReportingServicesService.exe (XML Configuration File) in Notepad

    (this file located C:\Program Files\Microsoft System Center 2012\DPM\SQL\MSRS10_50.MSDPM2012EVAL\Reporting Services\ReportServer\bin)

    add this line in <runtime> section:

        <generatePublisherEvidence enabled="false"/>
        <alwaysFlowImpersonationPolicy enabled="true"/> (maybe this line already there)

    Restart server.


    Thursday, December 19, 2013 11:30 AM
  • This worked. Even for the SQL server, use HOSTNAME. The SQL Reporting services is automatically picked up.

    Cheers


    Sarbjit Gill

    Tuesday, June 3, 2014 3:28 PM