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Mouse and Keyboard stop working, requiring reboot RRS feed

  • Question

  • My wired mouse will stop working, seemingly at random, but often enough to be annoying.  Occasionally the wired keyboard will also stop working, but not every time.  Both are USB devices.  I've tried using different USB ports, updating device drivers, updating USB controller drivers, but only a reboot of the system fixes the problem (temporarily).  At the same time, I have a wireless Bluetooth mouse which never stops working, even though its Bluetooth transmitter is plugged into a USB port.  

    I'm on a Windows 7 OS, Asus P8P67 EVO mobo, Core i7 2600K CPU, 16GB RAM, dual GTX 560 Ti SLI, wired mouse is Cyborg MMO7, wired keyboard is Logitech K120, Bluetooth wireless mouse (always works) is Logitech M-RCL 124.

    Saturday, May 24, 2014 10:03 PM

Answers

  • This could be a power issue. Do you have multiple devices connected to your usb ports? Also check your power settings: http://windows.microsoft.com/en-us/windows/change-create-delete-power-plan-scheme#1TC=windows-7 there might also be USB power settings on your BIOS refere to the motherboard user manual on those settings.
    • Marked as answer by Michael_LS Wednesday, June 4, 2014 2:22 AM
    Sunday, May 25, 2014 5:43 PM
  • Hi,

    Besides that, it also could be caused by some software conflicts.

    Make sure unplug other devices and then boot into Clean Boot to test.


    Karen Hu
    TechNet Community Support

    • Marked as answer by Michael_LS Wednesday, June 4, 2014 2:22 AM
    Tuesday, May 27, 2014 8:50 AM

All replies

  • This could be a power issue. Do you have multiple devices connected to your usb ports? Also check your power settings: http://windows.microsoft.com/en-us/windows/change-create-delete-power-plan-scheme#1TC=windows-7 there might also be USB power settings on your BIOS refere to the motherboard user manual on those settings.
    • Marked as answer by Michael_LS Wednesday, June 4, 2014 2:22 AM
    Sunday, May 25, 2014 5:43 PM
  • Hi,

    Besides that, it also could be caused by some software conflicts.

    Make sure unplug other devices and then boot into Clean Boot to test.


    Karen Hu
    TechNet Community Support

    • Marked as answer by Michael_LS Wednesday, June 4, 2014 2:22 AM
    Tuesday, May 27, 2014 8:50 AM